Sales Team Lead

2 days ago


St Catharines, Ontario, Canada Ontario Limited Full time

Job Summary: We are seeking an experienced Sales Team Lead to supervise staff, assign duties, and manage sales operations in a fast-paced retail environment.

Key Responsibilities:

  • Supervise a team of sales staff, including apprentices and sales workers.
  • Assign duties and tasks to ensure efficient sales operations.
  • Hire, train, and develop staff members to achieve sales goals.
  • Teach interest or professional development courses to enhance staff skills.
  • Authorize payments and returns of merchandise, ensuring accurate inventory management.
  • Establish work schedules and maintain inventory levels to meet sales demands.
  • Sell merchandise and prepare sales reports to track sales performance.
  • Resolve customer requests, complaints, and supply shortages in a timely and professional manner.
  • Supervise payroll administration and conduct performance reviews to ensure staff development.

Reporting Structure: The Sales Team Lead will report directly to the Store Manager.

Work Conditions: This is a fast-paced retail environment with high sales targets and customer expectations.

Personal Suitability:

  • Client focus and excellent communication skills are essential for this role.
  • Flexibility and interpersonal skills are required to work effectively in a team environment.

Benefits:

  • A competitive health care plan is offered to all full-time employees.
  • A permanent work term is available for the successful candidate.
  • Full-time employees are entitled to 40 hours of work per week.

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