Senior.Net Support Architect

1 month ago

Canada Virtusa Full time
Senior.Net Support Architect

Virtusa is seeking a highly skilled Senior.Net Support Architect to join our team. As a key member of our technical team, you will be responsible for providing L2 support for applications developed in.Net, hosted on Azure, and using SQL databases.

Key Responsibilities:
  • Provide L2 support for.Net applications hosted on Azure and using SQL databases.
  • Troubleshoot and resolve application issues, ensuring minimal disruption to business operations.
  • Monitor application performance and system health, identifying and addressing potential issues proactively.
  • Collaborate with L1 support, development teams, and other stakeholders to resolve complex technical problems.
  • Perform root cause analysis for recurring issues and implement permanent solutions.
  • Develop and maintain documentation for troubleshooting steps, issue resolution, and standard operating procedures.
  • Assist in the deployment and configuration of applications and updates in the Azure environment.
  • Execute SQL queries to retrieve data, diagnose issues, and provide insights for application support.
  • Participate in on-call rotation to provide 24/7 support for critical applications.
Qualifications:
  • Proven experience in application support, specifically with.Net, Azure, and SQL.
  • Strong understanding of.Net framework and C# programming.
  • Experience with Azure cloud services, including App Services, Azure SQL Database, and Azure DevOps.
  • Proficiency in SQL, with the ability to write and troubleshoot complex queries.
  • Excellent problem-solving skills and the ability to work under pressure.
  • Strong communication skills, both written and verbal.
  • Ability to work independently and as part of a team.
  • Willingness to participate in on-call support rotation.
Preferred Skills:
  • Knowledge of ITIL framework and incident management processes.
  • Familiarity with automation tools and techniques to streamline support processes.
  • Experience with other cloud platforms (AWS, GCP) is a plus.
  • Previous experience in a financial or technology-driven environment.

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