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Retail Store Supervisor
2 months ago
We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at North-East Convenience Store Inc. as a Team Lead. The successful candidate will be responsible for overseeing the daily operations of our store, ensuring excellent customer service, and driving sales growth.
Key Responsibilities- Leadership and Management
- Supervise and coordinate the activities of sales workers, ensuring they are meeting sales targets and providing excellent customer service.
- Assign tasks and duties to team members, providing guidance and support as needed.
- Inventory Management
- Organize and maintain inventory levels, ensuring that stock is accurately counted and stored.
- Monitor inventory levels and reorder merchandise as needed.
- Customer Service
- Ensure that customers receive excellent service, responding to their needs and resolving any issues that may arise.
- Monitor customer feedback and make recommendations for improving customer satisfaction.
- Reporting and Analysis
- Prepare and submit reports on sales volumes, merchandising, and personnel matters.
- Analyze sales data and make recommendations for improving sales growth.
- Store Operations
- Ensure that the store is clean and well-maintained, meeting health and safety standards.
- Monitor and maintain store equipment and facilities.
- Education
- Secondary (high) school graduation certificate.
- Experience
- 1 to less than 7 months of experience in a retail or sales environment.
- Skills
- Excellent communication and interpersonal skills.
- Ability to multitask and work in a fast-paced environment.
- Flexibility and adaptability.
The successful candidate will be required to work in a fast-paced retail environment, with regular exposure to cash handling and customer service.
LanguageThe primary language of work is English.
