Future opening: IT Infrastructure Specialist

4 weeks ago

Québec, Quebec, Canada Coveo Full time

Transform Our IT Infrastructure

We are seeking a talented System Administrator to join our IT team at Coveo. As a System Administrator, you will play a crucial role in ensuring the success and efficiency of our IT infrastructure. You will have the opportunity to work on various technology projects, showcase your expertise, and push technologies to the limit to allow your colleagues to be as efficient as you are.

Key Responsibilities:

  • Coordinate the efforts of the System Administration team with ongoing projects, checking in and following up on tasks with other System Administrators.
  • Build, maintain, and optimize our internal infrastructure, including Hyper-V, AWS, and software systems.
  • Participate in troubleshooting and problem-solving, proposing solutions and advice.
  • Help the IT Support team by solving complex cases for Coveo employees.
  • Participate in the maintenance and improvement of different systems, including upgrades outside of work hours.
  • Manage system-related projects and requests from end to end, including shopping for replacements, deployments, and configurations of current or new tools.

Requirements:

  • 5-8 years of experience in maintaining and debugging various SaaS solutions and providers, including Google Workspace, Microsoft 365, and AWS.
  • Networking experience, with a focus on maintenance and debugging.
  • In-depth knowledge of agile methodology.
  • Proven experience with mobile device management, including Intune, Ivanti, Munki, ABM, and Microsoft Autopilot.
  • Ability to work full-time in one of our offices, including Quebec, Montreal, Weert, or London.

About Coveo:

Coveo is a Quebec-based company, pioneer in AI-powered search and recommendations. We use AI technologies and intelligent search to personalize every digital experience for customers, partners, dealers, and employees. Our goal is to deliver relevant information and recommendations across every business interaction, making websites, e-commerce, contact centers, and intranets efficient and effortless.

Work Environment:

We offer a collaborative, diverse, and trusting work environment filled with talented and passionate people. Our modern infrastructures are designed to enhance cross-team collaboration and promote overall well-being. We gather in-person two times a week to strengthen interactions and encourage creativity, while providing flexibility in a hybrid environment. We also hire from all over the world, and our benefits enable you to work comfortably from home, with occasional travel to attend in-person team-building events.

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