Restaurant Operations Manager

6 days ago


Squamish, Canada Gateway Casinos & Entertainment Limited Full time

Restaurant General Manager Job Description

At Gateway Casinos & Entertainment Limited, we are seeking a highly skilled and experienced Restaurant General Manager to join our team. As a key member of our hospitality team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving business growth.

Key Responsibilities:

  • Maintain and demonstrate expert knowledge of event promotions and ensure profitability of the restaurant by achieving financial and performance goals.
  • Supervise shift operations, including all employee and guest related functions, and motivate team to deliver top-notch service to ensure exceptional guest experience.
  • Participate in training and guidance of employees, manage opening and closing procedures, including cash-outs and daily sales reporting, and maintain compliance with policies and procedures.
  • Responsible for cash management activities and follow Serving It Right and company policies.

Requirements:

  • 3 years of supervisory experience in a high-volume, full-service restaurant or four-star hotel and/or equivalent combination of education and experience.
  • World Host/Super Host certificate or similar customer service programs.
  • WHMIS training preferred, wine knowledge or experience as a Wine Steward an asset.
  • Excellent communication skills, both speaking and writing, and working knowledge of computer skills in word processing, spreadsheets, and presentation software.
  • Exceptional customer service, communication, and people skills, and an eye for detail, reliable, punctual, efficient, and diligent in duties and responsibilities.

About Gateway Casinos & Entertainment Limited:

Gateway Casinos & Entertainment Limited is one of the largest and most diversified gaming and entertainment companies in Canada, with 27 gaming properties across British Columbia, Ontario, and Edmonton, Alberta. We offer a dynamic and fun work environment, excellent benefits package, and competitive salary, as well as opportunities for career advancement and professional growth.



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