Food Service Team Lead
3 weeks ago
Job Title: Food Service Supervisor
Job Summary: We are seeking a highly skilled Food Service Supervisor to join our team at Dairy Queen. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service team, ensuring that our customers receive exceptional service and high-quality food products.
Key Responsibilities:
- Establish and implement efficient work schedules to meet customer demand
- Supervise and coordinate the activities of food service staff, providing guidance and training as needed
- Ensure that food and service meet quality control standards, addressing any customer complaints or concerns in a timely and professional manner
- Maintain accurate records of stock, repairs, sales, and wastage, preparing and submitting reports as required
- Supervise and check the assembly of trays, ensuring that all food products are presented in a clean and appealing manner
Requirements:
- Secondary (high) school graduation certificate
- 1 year to less than 2 years of experience in a food service environment, or equivalent experience
- Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment
- Flexibility and adaptability, with a strong commitment to providing exceptional customer service
Work Environment:
- Fast-paced environment with a combination of sitting, standing, and walking
- Standing for extended periods, with regular breaks to rest and recharge
Personal Suitability:
- Client focus and excellent communication skills
- Efficient interpersonal skills and flexibility
- Team player with a strong commitment to providing exceptional customer service
Support for Newcomers and Refugees:
- Assist with immediate settlement needs of newcomers and/or refugees, including housing, transportation, and other essential services
- Recruit newcomers and/or refugees who were displaced by a conflict or natural disaster
- Support newcomers and/or refugees with foreign credential recognition
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