Food Service Team Lead

3 weeks ago


Alexandria, Ontario, Canada DAIRY QUEEN Full time

Job Title: Food Service Supervisor

Job Summary: We are seeking a highly skilled Food Service Supervisor to join our team at Dairy Queen. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service team, ensuring that our customers receive exceptional service and high-quality food products.

Key Responsibilities:

  • Establish and implement efficient work schedules to meet customer demand
  • Supervise and coordinate the activities of food service staff, providing guidance and training as needed
  • Ensure that food and service meet quality control standards, addressing any customer complaints or concerns in a timely and professional manner
  • Maintain accurate records of stock, repairs, sales, and wastage, preparing and submitting reports as required
  • Supervise and check the assembly of trays, ensuring that all food products are presented in a clean and appealing manner

Requirements:

  • Secondary (high) school graduation certificate
  • 1 year to less than 2 years of experience in a food service environment, or equivalent experience
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment
  • Flexibility and adaptability, with a strong commitment to providing exceptional customer service

Work Environment:

  • Fast-paced environment with a combination of sitting, standing, and walking
  • Standing for extended periods, with regular breaks to rest and recharge

Personal Suitability:

  • Client focus and excellent communication skills
  • Efficient interpersonal skills and flexibility
  • Team player with a strong commitment to providing exceptional customer service

Support for Newcomers and Refugees:

  • Assist with immediate settlement needs of newcomers and/or refugees, including housing, transportation, and other essential services
  • Recruit newcomers and/or refugees who were displaced by a conflict or natural disaster
  • Support newcomers and/or refugees with foreign credential recognition


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