Retail Store Operations Manager
7 days ago
We are seeking an experienced Retail Store Operations Manager to oversee the day-to-day operations of our retail store. As a key member of our team, you will be responsible for ensuring the smooth operation of the store, managing staff, and maintaining high standards of customer service.
About The Role- Salary: Estimated $55,000 - $65,000 per year
- Hours: 37.5 to 44 hours per week
The ideal candidate will have a strong background in retail management, excellent communication skills, and the ability to work effectively in a fast-paced environment. If you are a motivated and organized individual who is passionate about delivering exceptional customer experiences, we encourage you to apply.
Responsibilities- Supervise and manage the performance of sales floor staff, including training and development programs.
- Manage inventory levels, maintain accurate records, and ensure stockroom organization.
- Develop and implement strategies to improve customer satisfaction, increase sales, and drive business growth.
- Collaborate with other departments to achieve business objectives and provide excellent customer service.
- Monitor and control expenses, optimize operational efficiency, and identify areas for cost savings.
- Maintain a safe and clean working environment, adhering to health and safety regulations.
- Analyze sales data, market trends, and customer feedback to inform business decisions.
- Stay up-to-date with industry developments, best practices, and new technologies to drive innovation and improvement.
- Education: College/CEGEP degree or equivalent experience.
- Experience: 1-2 years of retail management experience, preferably in a similar role.
- Language: Fluency in English (Hindi is an asset).
- Computer Skills: Proficient in MS Outlook and other relevant software applications.
- Work Setting: Retail business.
- Work Site Environment: Non-smoking, air-conditioned.
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