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Store Manager
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Store Manager
2 months ago
Z&M Food Ltd is seeking a highly skilled Store Manager to lead our retail store team. As a Store Manager, you will be responsible for the overall operation of the store, including sales, customer service, and staff management.
Key Responsibilities- Store Operations
- Direct and control daily store operations to ensure efficient and effective sales and customer service.
- Evaluate store performance and make recommendations for improvement.
- Plan and organize store layouts, visual merchandising, and inventory management.
- Staff Management
- Manage and supervise store staff, including hiring, training, and performance evaluations.
- Assign duties and responsibilities to staff members to ensure effective store operations.
- Customer Service
- Provide excellent customer service to ensure customer satisfaction and loyalty.
- Respond to customer complaints and resolve issues in a timely and professional manner.
- Market Research and Analysis
- Study market research and trends to determine consumer demand and sales potential.
- Analyze sales data and market trends to inform business decisions.
- Financial Management
- Plan and manage store budgets and financial resources.
- Monitor sales and expenses to ensure profitability.
- Secondary (high) school graduation certificate.
- 1 year to less than 2 years of experience in retail management or a related field.
- Excellent communication and leadership skills.
- Ability to work in a fast-paced environment and make decisions quickly.
- Strong analytical and problem-solving skills.
- 40 hours per week.
- Permanent position.
- Work Language: English.