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Content Integration Specialist

1 month ago

Richmond, British Columbia, Canada PressReader Full time

Content Integration Specialist

At PressReader, we're seeking a highly skilled Content Integration Specialist to join our Content Integration Team. As a key member of our team, you will play a crucial role in coordinating and relaying technical specifications and requirements to publishers, guiding them through our proprietary testing process.

Key Responsibilities:

  • Configure production and processing of digital newspapers and magazines replicas from around the world.
  • Execute quality control and assurance measures adhering to Service Level Agreements.
  • Provide technical support and services to our international clients and publishing partners.
  • Create and maintain information and data in our systems and catalogs.
  • Set up title restrictions, pricing, catalog metadata, and embargoes.
  • Liaise and collaborate with multiple internal and remote departments and teams.
  • Test and launch new titles and e-paper projects.
  • Negotiate project details with publishers on operational and technical levels.
  • Relay technical specifications and requirements to publishers while guiding them through PR Testing process.
  • Configure and support PressReader proprietary content processing software.
  • Maintain and manage information and data quality in systems and catalogs.
  • Communicate with publishers via email, telephone, and video conference.
  • Provide decision-making support to company staff and partners on publisher issues.

Requirements:

  • Excellent oral and written communication skills with a strong command of the English language.
  • Strong organizational skills and prioritize tasks effectively.
  • Exceptional analytical and listening skills.
  • The ability to be highly flexible and resilient in the face of change and challenges.
  • Efficiency working in a team and ability to be self-sufficient requiring minimal supervision.
  • A strong ability to take initiative and demonstrate proactivity.
  • Proficiency in a Microsoft Windows Environment (legacy and current OS).
  • A knowledge of basic networking protocols such as FTP, HTTP, DHCP, DNS, TCP/IP.
  • Experience with Adobe PDF software (Creative Suite an asset).

Bonus Points:

  • Have a Certificate, Diploma, or Degree in Information Technology, Computing Science, Digital Communications, or related field.
  • Understand the publishing industry, digital and print media, and/or journalism.
  • Have a second language both oral and written (Spanish, French, and/or Chinese).
  • Have the knowledge of programming, scripting, databases, or networking.

About PressReader:

PressReader offers a hybrid work environment to balance the flexibility of working from home and being together to collaborate, celebrate, and connect. This position is based in our Richmond, BC office and requires being on-premises two days a week. When not in the office, employees have the opportunity to work remotely.

PressReader is committed to providing a fair compensation package, including a 100% employer-paid health, dental, and vision benefit plan; 15 paid vacation days to start; health and wellness days and bereavement days; reimbursements for professional training and membership in professional associations; fitness subsidy, and more, along with a chance to be working with amazing people. The pay range for this role is $50,000 to $55,000 depending on experience.