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Associate Client Service Team Member

2 months ago

Montreal, Quebec, Canada Dialectica Full time
About Dialectica

Dialectica is a B2B information services company that serves top professionals worldwide, enabling them to gather real-time information and knowledge from industry experts in various markets, industries, and regions.

We are driven by our mission to achieve unparalleled customer recognition, developing the most reliable and innovative knowledge-sharing platform in the world.

Our Values

We believe in supporting our employees to excel, promoting their growth. Creating a dynamic, valued, and respectful work environment is at the heart of our mission: Accelerating the transition to a prosperous society by improving decision-making.

About the Role

The Client Service Team is the revenue hub of our company. As a Client Service Team Associate, you will think critically and quickly, conduct high-level research on industries and companies, identify and engage with top experts, ensuring they possess the relevant experience and knowledge to meet our clients' needs.

This is an excellent opportunity to showcase and improve your skills in a role with clear objectives and opportunities for recognition and rewards based on your contributions.

You may one day connect a venture capital firm with experts you've recruited to better understand the telecommunications market in Sub-Saharan Africa, while the next day, you'll assist a strategy consulting firm studying the growth prospects of solar energy in the Middle East.

Working on multiple projects from diverse clients simultaneously, you'll have the opportunity to propel your career and develop transferable skills in sales, project management, negotiation, and communication, while expanding your awareness of commercial issues.

Requirements
  • 0-3 years of work experience
  • Academic success in any undergraduate field (bachelor's or higher)
  • Participation in extracurricular activities with leadership experience
  • Strong interest and passion for the business world
  • A growth mindset to consider short-term setbacks and challenges as learning opportunities
  • Excellent networking and sourcing skills, leveraging professional networks like LinkedIn and internal databases to engage and convince relevant experts
  • Strong ability to meet quotas, achieve specific objectives, and deliver projects on time
  • Fluency in English is essential, both spoken and written; fluency in French is a significant asset
  • Knowledge of other languages such as German, Italian, Spanish, Japanese, Korean, and/or Mandarin is an asset
Benefits
  • Part of a creative, entrepreneurial, and dynamic team
  • Training and career development programs (integration sessions, Mini-MBA program, intensive progression programs, foreign language courses)
  • Competitive salary plan
  • RRSP with employer contribution
  • Generous corporate health and wellness benefits (life insurance, medical, dental, vision, and employee assistance programs)
  • Substantial well-being program (allowance, flexible hours, and volunteer days)
  • Team activities, 5 à 7, events, and more

Dialectica recruits experts worldwide in all fields for its clients primarily located outside Quebec, with the help of the company's other offices located outside Quebec with which interaction is constant. Therefore, knowledge of English is required for this position.

Knowledge of French is required for permanent positions in Quebec so that the incumbent can communicate as needed with colleagues and suppliers in Quebec. A French training will be offered to any permanent incumbent in Quebec who does not have a good knowledge of French.

Dialectica is an employer who subscribes to the principle of equal access to employment. Dialectica does not discriminate on the basis of race, religion, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status, or any other basis covered by applicable law.

You're not sure if you have everything? Apply anyway. At Dialectica, we strive to create an inclusive work environment and welcome candidates with diverse experiences and backgrounds.