Customer Service Representative
4 days ago
Job Overview
We are seeking a Customer Service Representative to join our Transit Operations team. As a key member of our team, you will be responsible for delivering excellent customer service to our patrons while operating transit vehicles safely and efficiently.
About the Role
- Operate buses in all traffic and weather conditions.
- Collect payments and ensure passengers pay correct fares for tickets or transfers.
- Complete logs and reports; submit reports of mechanical issues and delays.
- Follow Highway Traffic Act regulations and safety standards.
- Pick up and drop off passengers.
- Provide information to customers with respect to fares, service routes, schedules, delays, diversions, emergencies, transit policies and regulations, etc.
Required Skills and Qualifications
- Valid non-probationary Ontario Class "G" Driver's Licence in good standing.
- CZ or BZ Licence preferred.
- Excellent driving record, driver's abstract requested upon offer.
- Secondary School Diploma or equivalent.
- Able to work effectively and efficiently independently and as a team member in a fast-paced environment.
- Ability to meet and interact with people in a pleasant, professional, responsible, and reassuring manner.
Benefits and Compensation
The estimated annual salary for this position is between $55,000 and $65,000 depending on experience. The Corporation of the City of Sault Ste. Marie offers a comprehensive benefits package including health and dental insurance, pension plan, and paid time off.
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