Customer Service Representative
10 hours ago
At Sault Ste. Marie YMCA, we are seeking a highly motivated and customer-focused Customer Service Representative to join our team.
The estimated salary for this role is $55,000 - $65,000 per year, depending on experience.
About the JobThis is a permanent position working 37.5 hours per week in a fast-paced environment.
You will be responsible for providing excellent customer service, addressing client inquiries, and resolving complaints in a professional manner.
Key Responsibilities- Respond to client inquiries via phone, email, or in-person
- Resolve client complaints and concerns in a timely and professional manner
- Provide information about services offered and explain costs associated with them
- Maintain accurate records and statistics
- Perform general office duties as required
To be successful in this role, you will need:
- A high school diploma or equivalent
- 1-2 years of customer service experience
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
We offer a competitive compensation package, including:
- Dental plan
- Health care plan
- Vision care benefits
- Group insurance benefits
As a member of our team, you will enjoy:
- Free parking available on site
- Learning/training paid by employer
- On-site recreation and activities
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