Store Manager

2 weeks ago


Guelph, Ontario, Canada EssilorLuxottica Full time

Job Summary

The Store Manager is a leadership role within the LensCrafters organization, responsible for delivering key performance indicators by integrating the Brand Story and ensuring flawless execution of the customer experience.

Main Responsibilities

  • Ensure the LensCrafters team provides unsurpassed Customer Service
  • Provide training and coaching to the team leveraging Company provided programs
  • Analyze reporting to create and implement action plans to improve store KPIs, including NPS, % Sales to Plan, Customer Count, Complete Pair, Labor, Training Saturation, Exam Growth, and others
  • Attract and hire highly engaged team members to ensure the store has the right people in the right place at the right time
  • Partner with the Doctor of Optometry to elevate the customer and patient experience and drive store KPIs
  • Take pride in the store and guide the team to execute all operational, inventory, and visual tasks to guidelines flawlessly to ensure the best customer and patient experience
  • Ensure all Company approved safety programs are implemented and maintained consistently per standards in order to maintain a safe and FUN working environment

Requirements

  • High School graduate or equivalent
  • 4+ years management/supervisory experience
  • Comprehensive knowledge from operations, processes and business implications
  • Strong influencing and negotiating skills
  • Team building and management skills
  • Knowledge of current optical theory and merchandise
  • Strong communicator and listener
  • Strong basic math skills (addition, subtraction, multiplication, division)
  • Sales skills
  • Familiarity with cash register, computers and calculators
  • Ability to manage time under aggressive deadlines

Preferred Qualifications

  • College degree or equivalent
  • State licensure (if applicable) and/or ABO Certification in non-licensed states
  • LensCrafters Final Inspector Certification
  • LensCrafters Quality, Fitting and Adjusting Program
  • Previous experience in customer service and retail
  • Knowledge of current store merchandise
  • High level of business acumen to include detailed knowledge of LC Dashboard

  • Store Manager

    2 months ago


    Guelph, Ontario, Canada The Good Feet Store LRG Investments Group Full time

    About The Good Feet StoreThe Good Feet Store is a leading retailer of orthotics and footwear solutions. We are committed to providing exceptional customer service and a unique shopping experience.Job SummaryWe are seeking a highly motivated and experienced Store Manager to lead our retail operations. As a Store Manager, you will be responsible for overseeing...

  • Store Manager

    2 months ago


    Guelph, Ontario, Canada The Good Feet Store LRG Investments Group Full time

    About The Good Feet StoreThe Good Feet Store is a leading retailer of orthotics and footwear solutions. We are committed to providing exceptional customer service and a unique shopping experience.Job SummaryWe are seeking a highly motivated and experienced Store Manager to lead our retail operations. As a Store Manager, you will be responsible for overseeing...

  • Store Manager Lead

    3 weeks ago


    Guelph, Ontario, Canada The Good Feet Store LRG Investments Group Full time

    About the RoleThe Store Manager position at Rexall is a key leadership role that requires a strong leader to motivate and guide Front Store employees in achieving business objectives. The ideal candidate will have a proven track record of success in a retail environment and be able to drive results through effective leadership and communication.Key...

  • Store Manager

    3 weeks ago


    Guelph, Ontario, Canada Fazal Miran Fuel Corp. Full time

    Job Title: Store ManagerFazal Miran Fuel Corp. is seeking a highly skilled Store Manager to lead our retail store team. As a Store Manager, you will be responsible for overseeing the daily operations of the store, managing staff, and driving sales growth.Key Responsibilities:Staff Management: Recruit, hire, and supervise staff to ensure excellent customer...

  • Store Manager

    3 weeks ago


    Guelph, Ontario, Canada Fazal Miran Fuel Corp. Full time

    Job Title: Store ManagerFazal Miran Fuel Corp. is seeking a highly skilled Store Manager to lead our retail store team. As a Store Manager, you will be responsible for overseeing the daily operations of the store, managing staff, and driving sales growth.Key Responsibilities:Staff Management: Recruit, hire, and supervise staff to ensure excellent customer...

  • Store Manager

    2 months ago


    Guelph, Ontario, Canada EssilorLuxottica Group Full time

    Job SummaryThe Store Manager is a key leadership role within the EssilorLuxottica Group, responsible for delivering exceptional customer experiences and driving business results in our retail stores. As a Store Manager, you will be the face of our brand, leading a team of optical professionals to provide top-notch service and sales to our customers.Key...

  • Store Manager

    2 months ago


    Guelph, Ontario, Canada EssilorLuxottica Group Full time

    Job SummaryThe Store Manager is a key leadership role within the EssilorLuxottica Group, responsible for delivering exceptional customer experiences and driving business results in our retail stores. As a Store Manager, you will be the face of our brand, leading a team of optical professionals to provide top-notch service and sales to our customers.Key...

  • Store Manager

    1 month ago


    Guelph, Ontario, Canada EssilorLuxottica Group Full time

    Store Manager Job DescriptionAt EssilorLuxottica Group, we're committed to delivering exceptional customer experiences and driving business growth. As a Store Manager, you'll play a critical role in leading our team to achieve this goal.Key Responsibilities:Lead and develop a high-performing team to deliver outstanding customer service and sales...

  • Store Manager

    1 month ago


    Guelph, Ontario, Canada EssilorLuxottica Group Full time

    Store Manager Job DescriptionAt EssilorLuxottica Group, we're committed to delivering exceptional customer experiences and driving business growth. As a Store Manager, you'll play a critical role in leading our team to achieve this goal.Key Responsibilities:Lead and develop a high-performing team to deliver outstanding customer service and sales...

  • Store Manager

    2 weeks ago


    Guelph, Ontario, Canada Fazal Miran Fuel Corp. Full time

    Job Title: Store ManagerJob Summary: We are seeking a highly skilled Store Manager to lead our retail operations at Fazal Miran Fuel Corp. The successful candidate will be responsible for managing staff, assigning duties, and overseeing daily operations.Key Responsibilities:Manage staff and assign duties to ensure efficient store operationsStudy market...

  • Store Manager

    2 weeks ago


    Guelph, Ontario, Canada Fazal Miran Fuel Corp. Full time

    Job Title: Store ManagerJob Summary: We are seeking a highly skilled Store Manager to lead our retail operations at Fazal Miran Fuel Corp. The ideal candidate will have a strong background in sales, marketing, and team management.Key Responsibilities:Manage staff and assign duties to ensure seamless store operations.Study market research and trends to...


  • Guelph, Ontario, Canada Fazal Miran Fuel Corp. Full time

    Job DescriptionFazal Miran Fuel Corp. is seeking a highly skilled Store Manager to oversee the daily operations of our retail store. The ideal candidate will have a strong background in retail management, excellent communication skills, and the ability to lead a team.Key ResponsibilitiesStaff Management: Manage and supervise store staff, including...

  • Store Manager

    3 weeks ago


    Guelph, Ontario, Canada Kal Tire Full time

    About the Role:We are seeking a highly motivated and experienced Store Manager to lead our new store in Guelph, Ontario. As a Store Manager, you will be responsible for guiding and mentoring a team of tire technicians and front counter team members, while maintaining a safety-first mindset and prioritizing exceptional customer service.Key...


  • Guelph, Ontario, Canada The Michael's Companies Full time

    Job SummaryWe are seeking a highly motivated and experienced Assistant Store Manager to join our team at Michaels. As a key member of our store leadership team, you will be responsible for leading and managing the store's operations, including inventory management, visual merchandising, and team development.Key ResponsibilitiesLead and manage the store's...


  • Guelph, Ontario, Canada Spencer Gifts - Spirit Halloween Full time

    Job Summary:The Assistant Store Manager at Spencer Gifts – Spirit Halloween is responsible for supporting the Store Manager in various tasks involved in the overall operation of a store. This includes developing staff, controlling expenses and shrinkage, and all aspects of merchandising and inventory control in adherence with Company policies and...


  • Guelph, Ontario, Canada Farm Boy Full time

    About Farm BoyFarm Boy is a leading retailer of fresh food and groceries in Ontario, Canada. We are passionate about creating a unique and fresh shopping experience for our customers and employees alike.Job SummaryWe are seeking an experienced Assistant Store Manager to join our team at Farm Boy. As an Assistant Store Manager, you will be responsible for...


  • Guelph, Ontario, Canada Farm Boy Full time

    About Farm BoyFarm Boy is a leading retailer of fresh food and groceries in Ontario, Canada. We are passionate about creating a unique and fresh shopping experience for our customers and employees alike.Job SummaryWe are seeking an experienced Assistant Store Manager to join our team at Farm Boy. As an Assistant Store Manager, you will be responsible for...

  • Retail Store Manager

    4 weeks ago


    Guelph, Ontario, Canada Fazal Miran Fuel Corp. Full time

    Job Title: Store ManagerFazal Miran Fuel Corp. is seeking a highly skilled and experienced Store Manager to lead our retail store team. As a Store Manager, you will be responsible for managing staff, assigning duties, and overseeing daily operations.Key Responsibilities:Staff Management: Recruit, hire, and supervise staff and/or volunteers to ensure...

  • Retail Store Manager

    4 weeks ago


    Guelph, Ontario, Canada Fazal Miran Fuel Corp. Full time

    Job Title: Store ManagerFazal Miran Fuel Corp. is seeking a highly skilled and experienced Store Manager to lead our retail store team. As a Store Manager, you will be responsible for managing staff, assigning duties, and overseeing daily operations.Key Responsibilities:Staff Management: Recruit, hire, and supervise staff and/or volunteers to ensure...


  • Guelph, Ontario, Canada Fazal Miran Fuel Corp. Full time

    Job Title: Store ManagerFazal Miran Fuel Corp. is seeking a highly skilled and experienced Store Manager to lead our retail store team. As a Store Manager, you will be responsible for overseeing the daily operations of the store, managing staff, and implementing marketing strategies to drive sales and customer satisfaction.Key Responsibilities:Manage and...