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OSM Ramper Clerk

2 months ago

Brampton, Ontario, Canada CN Full time
Job Summary

The OSM Ramper Clerk is a key role within CN's intermodal operations, responsible for supporting ingate and outgate transactions at our intermodal yards. This position works closely with Port Operators, Port Managers, and other departments to ensure seamless operations.

Key Responsibilities
  • Provide transactional service requirements to Operations
  • Validate and perform ramping for Ports and Terminals
  • Resolve and answer complex waybill and Electronic Data Interchange (EDI) problems or inquiries from various parties
  • Formulate office procedures
Working Conditions

This role has standard working conditions in an office environment with a regular workweek from Monday to Friday. However, the incumbent must be available on-call 24/7 to respond to critical incidents.

Requirements
  • Qualified OSM Ramper
  • Training in Service Reliability Strategies (SRS) and procedures
  • Certified under "Transportation of Dangerous Goods regulation" (Level 2 – TO4202)
  • Completed the self-instruction module on the handling of dangerous goods
  • Advanced knowledge of Microsoft Office (Excel, PowerPoint, Word), Automated Gate System (AGS) and Systems, Applications and Products (SAP)
  • Must be proficient in typing, operate a computer terminal, and common office equipment
  • Knowledge of transportation of dangerous goods regulations (TDG), dimensional loads regulations, applicable rules, tariffs and contracts of both carload and Intermodal shipments, including protection of all aspects of shipment movement information, Canada and the United States Customs reporting, and revenue protection requirements
  • Knowledge of Waybill system including Data Warehouse, email, OASIS, and SRS
  • Fluently bilingual both written and verbal (English and French)
  • Navigate efficiently through EDI viewer
  • Work without constant and direct supervision
  • Make informed and timely decisions
  • Display a customer-centric attitude
Training

The incumbent receives 2 months on-the-job training without formal classroom training.

This position is a unionized position. As such, pay and benefits are governed by the applicable collective agreement.