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Loss Prevention Specialist

2 months ago

Richmond, British Columbia, Canada London Drugs Full time

Job Summary:

We are seeking a highly skilled and detail-oriented Loss Prevention Specialist to join our team at London Drugs. As a key member of our Loss Prevention Operations, you will be responsible for monitoring company locations via remote systems, responding to incidents, and ensuring that documentation meets established protocols.

Key Responsibilities:

  • Protect company assets and reduce losses through proactive monitoring and incident response.
  • Remote monitoring of designated company locations to identify potential security threats.
  • Provide dispatch information to emergency responders as needed.
  • Support internal customers with incident response and documentation.
  • Prepare incident reports and evidence packages to meet company and legal standards.
  • Conduct daily compliance audits to ensure adherence to security protocols.
  • Conduct telephone interviews to gather information and resolve incidents.

Requirements:

  • Possess a current provincial security worker license with a security guard designation.
  • First Aid & W.H.I.M.I.S. training.
  • Basic working knowledge of computers, networks, and security systems (CCTV, remote video, access control, etc.).
  • Understanding of criminal code sections applicable to Loss Prevention and protocols pertaining to the collection and handling of evidence.
  • Working knowledge of retail loss prevention and security practices.
  • Education in the areas of criminology, emergency management, justice, or security management is an asset.

Skills and Abilities:

  • Ability to maintain a professional and effective demeanor in critical incidents.
  • Ability to work independently in a varied and demanding environment while maintaining objectivity.
  • Strong time management, organizational, and prioritization skills.
  • Ability to maintain confidentiality of all company information, procedures, facilities systems, and investigations.
  • Ability to interview and gather relevant information in a non-confrontational manner.

What We Offer:

  • Comprehensive medical, dental, prescription drug, and vision coverage for you and your family.
  • Company-matched RRSPs.
  • Employee Discount Program.
  • Postsecondary Entrance Scholarships for you or your children.
  • Community Involvement.

Working Conditions:

This is a Full-Time position. Candidates must be available to work a flexible schedule, Monday through Sunday, 40 hours per week. The Response Centre is a 24/7, 365 days per year operation, and employees will be scheduled on a rotational basis for shifts that are days, afternoons, evenings, and overnights.

London Drugs is an Equal Opportunity Employer:

We are committed to building an inclusive and diverse workforce. We are dedicated to building a company that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.