Team Lead

4 days ago


Winnipeg, Manitoba, Canada Roots Full time
Team Lead Role

At Roots, we're looking for a dynamic and experienced Team Lead to join our team. As a key member of our store leadership team, you'll play a crucial role in driving sales, improving customer satisfaction, and fostering a positive work environment.

Key Responsibilities:
  • Lead and motivate a high-performing sales team to achieve sales goals and exceed customer expectations.
  • Assist in operational functions, including inventory management, visual merchandising, and store maintenance.
  • Partner with store management to develop and implement action plans to optimize store performance.
  • Contribute ideas and solutions to improve store operations and customer experience.
  • Coach and develop sales associates to enhance their skills and knowledge.
  • Resolve customer complaints and concerns in a professional and timely manner.
  • Oversee and delegate tasks to team members to maximize efficiency and productivity.
Requirements:
  • 1+ years of experience in a retail apparel environment, preferably in a leadership role.
  • Proven ability to lead a sales team and drive results.
  • Strong organizational and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work varied shifts, including weekends and holidays.
What We Offer:
  • A dynamic and supportive work environment.
  • Opportunities for career growth and development.
  • A competitive hourly rate.


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