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Senior Retail Operations Manager

1 month ago

Surrey, British Columbia, Canada Pabbi's Reet Reewaz Fashion Inc Full time

Pabbi's Reet Reewaz Fashion Inc is seeking a Senior Retail Operations Manager to oversee the daily activities of our retail stores. This role involves supervising staff, hiring and training new employees, authorizing returns, and selling merchandise.

Key Responsibilities:
  • Supervise and coordinate the activities of store staff, including apprentices, sales team members, and office personnel.
  • Hire, train, and develop new employees to ensure they have the necessary skills and knowledge to excel in their roles.
  • Authorize returns and resolve customer complaints in a timely and professional manner.
  • Sell merchandise and maintain high levels of customer satisfaction.
  • Prepare and analyze sales reports, merchandising plans, and personnel data to inform business decisions.
Requirements:
  • A minimum of 1 year of experience in a retail management or supervisory role.
  • Strong leadership and communication skills, with the ability to motivate and inspire team members.
  • Excellent problem-solving and conflict resolution skills.
  • Ability to work independently and as part of a team.
Benefits:
  • A competitive salary range of $45,000 - $60,000 per year, depending on experience.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.

This is a permanent, full-time position working 40 hours per week. The ideal candidate will be fluent in English and have excellent communication and interpersonal skills. If you are a motivated and organized individual with a passion for retail, we encourage you to apply for this exciting opportunity.