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Customer Service Representative

2 months ago

Vancouver, British Columbia, Canada Dilawri Group of Companies Full time

About Dilawri Group of Companies

Dilawri Group of Companies is a leading automotive group with a strong presence in Canada. With over 75 franchised dealerships representing 35 automotive brands, we are committed to providing exceptional products and customer service.

Job Summary

We are seeking a highly organized and detail-oriented Sales Receptionist to join our team. As a Sales Receptionist, you will be responsible for providing exceptional customer service, handling incoming calls, and performing administrative tasks.

Key Responsibilities

  • Answer and direct incoming calls in a professional and efficient manner
  • Perform administrative tasks such as data entry, word processing, and filing
  • Assist with overflow tasks from staff, including internet research and mailings
  • Maintain the appearance of the reception desk and ensure cleanliness and organization of documents and files
  • Perform other duties as assigned by management

Requirements

  • Excellent verbal and written communication skills
  • High level of organization and attention to detail
  • Ability to work independently and as part of a team
  • Previous experience in a similar role is required

What We Offer

  • First-hand mentoring from industry leaders
  • Innovative and exciting work environment
  • Employee discounts on vehicle purchases and leases
  • Employee discounts on service and parts
  • Career growth opportunities
  • Competitive compensation and benefits

About Us

Dilawri Group of Companies is a privately owned and operated company with a strong commitment to excellence in the automotive industry. We are proud to offer exceptional products and customer service in every dealership, and we are dedicated to building a strong and supportive community.