Technical Operations Optimization Specialist

1 week ago


MontRoyal, Quebec, Canada SAJO Full time
About SAJO

SAJO is a privately held company founded in 1977, offering integrated project delivery services to clients worldwide. With expertise in design, construction, procurement, maintenance, real-estate and development, and technology, we create innovative environments through seamless integration.

Job Overview: Systems Operations Manager

We are seeking an experienced technical operations professional to join our team as a Systems Operations Manager. As a key member of our organization, you will play a pivotal role in ensuring the smooth functioning of our technical systems, maintaining infrastructure, optimizing operations, and fostering a culture of continuous improvement.

Key Responsibilities:
  • Collaborate with cross-functional teams to ensure systems align with organizational goals and needs.
  • Monitor system performance, analyze trends, and implement solutions to optimize efficiency and reliability.
  • Proactively identify opportunities to optimize and streamline operations within Procore and other systems.
  • Stay up-to-date with industry trends and emerging technologies, making recommendations for Procore adoption and integration when appropriate.
  • Provide insights into system performance, improvements, and risks, with a specific focus on Procore.
  • Create and maintain KPIs, reports, and dashboards for operational and executive management teams.
  • Identify potential risks and vulnerabilities in Procore systems and implement measures to enhance security.
  • Conduct ongoing administration, support, and maintenance of the Procore platform.
  • Provide end-user support services, guidance, and training for construction technologies in a responsive, effective, and efficient manner.
Requirements and Qualifications:
  • Degree in administration, IT, construction engineering, or a related field.
  • Minimum 3 years of relevant experience.
  • Knowledge of the construction industry is considered a strong asset.
  • Proficiency in Procore or other Project Management Software is considered a strong asset.
  • Tech-savvy individual with the ability to quickly learn and adapt to new technologies and software systems.
  • Professional working proficiency in both English and French (spoken and written).
  • Patient and empathetic approach to interacting with others.
  • Ability to manage several projects at once and change priorities.
  • Requires meticulous attention to detail and strong problem-solving capabilities.
  • Proficiency in the Microsoft Office Suite.
What We Offer:
  • Full-time and permanent position.
  • Group insurance plan.
  • Training and Development Plan.


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