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Restaurant Operations Manager

2 months ago

Surrey, British Columbia, Canada BANDRA CAFE WHITE ROCK INC Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Supervisor to join our team at Bandra Cafe White Rock Inc. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our cafe, ensuring that our customers receive exceptional service and that our food and beverage offerings meet the highest standards.

Key Responsibilities
  • Supervise and Coordinate Staff: Lead and motivate our team of servers, hosts/hostesses, and kitchen staff to ensure seamless service delivery.
  • Quality Control: Conduct regular quality checks to ensure that our food and beverages meet our high standards.
  • Budgeting and Cost Control: Prepare and manage budgets to ensure that we are operating within our means.
  • Customer Service: Address customer complaints and concerns in a professional and courteous manner.
  • Inventory Management: Maintain accurate records of stock, sales, and wastage to inform our purchasing decisions.
  • Tray Assembly and Delivery: Supervise the assembly and delivery of food trays to ensure that they are presented in a timely and efficient manner.
Work Environment and Physical Demands
  • Fast-Paced Environment: Work in a dynamic and fast-paced environment where no two days are the same.
  • Work Under Pressure: Manage multiple tasks and priorities in a high-pressure environment.
  • Physical Demands: Stand for extended periods, walk, and move quickly to respond to customer needs.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a supervisory role in the food service industry.