Customer Service Team Lead
3 weeks ago
Job Summary: We are seeking a highly organized and experienced Customer Service Supervisor to join our team at Patel Family And Associate Business LTD. As a key member of our customer service team, you will be responsible for supervising staff, assigning sales workers to duties, and resolving customer requests and complaints.
Key Responsibilities:
- Supervise and coordinate the activities of sales staff
- Assign sales workers to duties and tasks
- Resolve customer requests and complaints in a timely and professional manner
- Organize and maintain inventory levels
- Establish work schedules and ensure efficient use of resources
Requirements:
- Secondary (high) school graduation certificate
- 1 year to less than 2 years of experience in customer service or sales
- Excellent communication and leadership skills
- Ability to work in a fast-paced environment
Working Conditions:
- Fast-paced environment
- Public transportation available
Personal Suitability:
- Organized and detail-oriented
- Team player with excellent communication skills
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