Front Office Reception Agent
1 month ago
Are you a hospitality enthusiast seeking a challenging role in a dynamic team? As a Front Desk Reception Agent at Fairmont Banff Springs, you will have the opportunity to provide exceptional service and create lasting memories for our guests.
Key Responsibilities:- Offer professional, friendly, and engaging service to guests
- Greet, check-in/check-out, and settle guest accounts while ensuring all service standards are followed
- Document all guest requests, complaints, or issues immediately and notify designated department/personnel for resolving the situation
- Assist guests regarding hotel facilities in an informative and helpful way
- Respond to each guest who approaches the Reception Desk
- Drive rate through up-selling room brands
- Follow departmental and hotel policies, procedures, service, and safety standards
- Ability and willingness to work a variety of shift work, including evenings/weekends/early morning/overnights
- Previous experience in Front Desk or customer service an asset
- Previous Property Management System (PMS) experience an asset
- Proficient in the English language (verbal & written), second language an asset
- Strong communication, analytical, organizational, and administrative skills to deal with multiple priorities simultaneously
- Strong interpersonal and problem-solving abilities
- Highly responsible and reliable
- Ability to work well under pressure in a fast-paced environment
- Ability to work cohesively with fellow colleagues as part of a team
- Subsidized staff accommodation provided on-site for full-time status employees
- One complimentary meal per shift in our staff cafeteria
- Comprehensive benefits package Medical, Vision & Dental
- Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties worldwide
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Front Office Reception Agent
1 month ago
Banff, Alberta, Canada Accor Full timeFront Office Reception AgentAre you a hospitality enthusiast seeking a challenging role in a dynamic team? As a Front Office Reception Agent at Fairmont Banff Springs, you will have the opportunity to provide exceptional service and create lasting memories for our guests.Key Responsibilities:Offer professional, friendly, and engaging service to guestsGreet,...
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Front Office Reception Agent
4 weeks ago
Banff, Alberta, Canada Accor Full timeJob Title: Front Office Reception AgentAre you a hospitality professional seeking a challenging role that offers opportunities for growth and development? As a Front Office Reception Agent at Fairmont Banff Springs, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key...
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Front Office Reception Agent
1 month ago
Banff, Alberta, Canada Accor Full timeFront Office Reception AgentAre you a hospitality enthusiast seeking a challenging role in a dynamic team? As a Front Office Reception Agent at Fairmont Banff Springs, you will have the opportunity to provide exceptional service and create lasting memories for our guests.Key Responsibilities:Offer professional, friendly, and engaging service to guestsGreet,...
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Front Office Reception Agent
3 weeks ago
Banff, Alberta, Canada Accor Full timeJob Title: Front Office Reception AgentAre you a hospitality enthusiast seeking a challenging role in a dynamic team? As a Front Office Reception Agent, you will be the first point of contact for our guests, providing exceptional service and creating lasting memories.Key Responsibilities:Offer professional, friendly, and engaging service to guestsGreet,...
-
Front Office Reception Agent
3 weeks ago
Banff, Alberta, Canada Accor Full timeJob Title: Front Office Reception AgentAre you a hospitality professional seeking a challenging role that offers opportunities for growth and development? As a Front Office Reception Agent at Fairmont Banff Springs, you will be part of a dynamic team that consistently provides outstanding service and creates lasting memories for our guests.Key...
-
Front Office Reception Agent
3 weeks ago
Banff, Alberta, Canada Accor Full timeJob Title: Front Office Reception AgentAre you a hospitality enthusiast seeking a challenging role in a dynamic team? As a Front Office Reception Agent, you will be the first point of contact for our guests, providing exceptional service and creating lasting memories.Key Responsibilities:Offer professional, friendly, and engaging service to guestsGreet,...
-
Front Office Reception Agent
3 weeks ago
Banff, Alberta, Canada Accor Full timeJob Title: Front Office Reception AgentAre you a hospitality professional seeking a challenging role that offers opportunities for growth and development? As a Front Office Reception Agent at Fairmont Banff Springs, you will be part of a dynamic team that consistently provides outstanding service and creates lasting memories for our guests.Key...
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Front Office Reception Agent
1 month ago
Banff, Alberta, Canada Accor Full timeJob Title: Front Office Reception AgentAre you a hospitality professional seeking a challenging role where you can utilize your skills and abilities to provide exceptional service to our guests?Job Summary:We are seeking a highly motivated and customer-focused Front Office Reception Agent to join our team at Fairmont Banff Springs. As a key member of our...
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Front Office Reception Agent
4 weeks ago
Banff, Alberta, Canada Accor Full timeJob Title: Front Office Reception AgentAre you a hospitality professional seeking a challenging role where you can utilize your skills and abilities to provide exceptional service to our guests?Job Summary:We are seeking a highly motivated and customer-focused Front Office Reception Agent to join our team at Fairmont Banff Springs. As a key member of our...
-
Front Office Reception Agent
4 weeks ago
Banff, Alberta, Canada Accor Full timeJob Title: Front Office Reception AgentAre you a hospitality professional seeking a challenging role where you can utilize your skills and abilities to provide exceptional service to our guests?Job Summary:We are seeking a highly motivated and customer-focused Front Office Reception Agent to join our team at Fairmont Banff Springs. As a key member of our...
-
Front Office Reception Agent
1 month ago
Banff, Alberta, Canada Accor Full timeJob Title: Front Office Reception AgentAre you a hospitality professional seeking a challenging role where you can utilize your skills and abilities to provide exceptional service to our guests?Job Summary:We are seeking a highly motivated and customer-focused Front Office Reception Agent to join our team at Fairmont Banff Springs. As a key member of our...
-
Front Office Reception Agent
4 weeks ago
Banff, Alberta, Canada Accor Full timeJob Title: Front Office Reception AgentAt Fairmont Banff Springs, we are seeking a skilled and friendly Front Office Reception Agent to join our dynamic team. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.Key Responsibilities:Provide professional...
-
Front Office Reception Agent
4 weeks ago
Banff, Alberta, Canada Accor Full timeJob Title: Front Office Reception AgentAt Fairmont Banff Springs, we are seeking a skilled and friendly Front Office Reception Agent to join our dynamic team. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.Key Responsibilities:Provide professional...
-
Front Office Reception Agent
1 month ago
Banff, Alberta, Canada Accor Full timeJob Title: Front Office Reception AgentAre you a hospitality professional seeking an opportunity to advance your current skills and abilities? As a Front Office Reception Agent, you will have the opportunity to work with a dynamic team consistently providing outstanding service and creating genuine and lasting memories!Job Duties:Consistently offer...
-
Front Office Reception Agent
1 month ago
Banff, Alberta, Canada Accor Full timeJob Title: Front Office Reception AgentAre you a hospitality professional seeking an opportunity to advance your current skills and abilities? As a Front Office Reception Agent, you will have the opportunity to work with a dynamic team consistently providing outstanding service and creating genuine and lasting memories!Job Duties:Consistently offer...
-
Front Office Reception Agent
4 weeks ago
Banff, Alberta, Canada Accor Full timeJob Title: Front Office Reception AgentAre you a hospitality professional seeking a challenging role that offers opportunities for growth and development? As a Front Office Reception Agent at Fairmont Banff Springs, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key...
-
Front Office Reception Agent
4 weeks ago
Banff, Alberta, Canada Accor Full timeJob Title: Front Office Reception AgentAre you a hospitality professional seeking a challenging role that offers opportunities for growth and development? As a Front Office Reception Agent at Fairmont Banff Springs, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key...
-
Front Office Reception Agent
4 weeks ago
Banff, Alberta, Canada Accor Full timeJob Title: Front Office Reception AgentAre you a hospitality professional seeking an opportunity to advance your current skills and abilities? As a Front Office Reception Agent, you will have the opportunity to work with a dynamic team consistently providing outstanding service and creating genuine and lasting memories.Job Duties:Consistently offer...
-
Front Office Reception Agent
4 weeks ago
Banff, Alberta, Canada Accor Full timeJob Title: Front Office Reception AgentAre you a hospitality professional seeking an opportunity to advance your current skills and abilities? As a Front Office Reception Agent, you will have the opportunity to work with a dynamic team consistently providing outstanding service and creating genuine and lasting memories.Job Duties:Consistently offer...
-
Front Office Reception Agent
1 month ago
Banff, Alberta, Canada Accor Full timeJob Title: Front Office Reception AgentAre you a hospitality professional seeking a challenging role where you can utilize your skills and abilities to provide exceptional service to our guests?Job Summary:We are seeking a highly motivated and customer-focused Front Office Reception Agent to join our team at Fairmont Banff Springs. As a key member of our...