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Optical Associate
2 months ago
FYidoctors is Canada's largest and most technologically advanced eyecare provider. Our purpose is to enhance the lives of our patients.
Job SummaryWe are seeking a highly skilled and customer-focused Optical Associate to join our team at our Vaughan clinic. As an Optical Associate, you will play a critical role in delivering world-class service to our patients and contributing to our success.
Key Responsibilities- Provide exceptional customer service to patients, ensuring a positive and welcoming experience
- Assist patients in selecting the best eyewear options for their lifestyle and needs
- Interpret optical prescriptions and perform frame and facial measurements to ensure correct fit and positioning of new eyewear
- Communicate effectively with patients, colleagues, and medical professionals to ensure seamless care
- Manage appointment bookings, prescription printouts, and billing and payments
- Previous experience in a customer-facing, preferably retail environment
- Previous optical experience is considered an asset
- Passionate about customer service and delivering exceptional patient care
- High level of comfort using technology and computers
- Excellent communication and interpersonal skills
- Excellent wages including quarterly bonuses (for qualifying clinics)
- A comprehensive benefits package that includes outstanding optical coverage
- Rapid and continued growth, ensuring a constantly challenging and rewarding environment
- A workplace culture that fosters a sense of collaboration and teamwork
- Ongoing training and development opportunities to help you develop your career
If you are a motivated and customer-focused individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity. An actual human will review your qualifications and let you know if there's interest in moving forward. If there is, we'll follow up with more information. If there may not be a fit at this time, you'll receive a message that we hope isn't too impersonal. Please don't feel discouraged. We will have other opportunities.