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    Toronto, Ontario, Canada Accor Full time

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    4 weeks ago


    Toronto, Ontario, Canada Accor Full time

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    Toronto, Ontario, Canada Accor Full time

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    Job Summary:We are seeking a skilled Host to join our team at Fairmont Royal York. As a Host, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay.Key Responsibilities:Provide exceptional customer service, ensuring that every guest feels valued and cared for.Manage the host stand,...

  • Host, Clockwork

    5 months ago


    Toronto, Canada Accor Full time

    Company Description For over 94 years, Fairmont Royal York has stood proudly as a Toronto landmark. When the hotel opened in 1929 it was the tallest building in the British Common Wealth and contained 1,048 rooms, a concert hall, library, extensive bakery, radio station and even a hospital. Today, this essential downtown landmark has completed a...

Host, Clockwork

2 months ago


Toronto, Ontario, Canada Accor Full time
Job Summary

We are seeking a skilled and courteous Host to join our team at Fairmont Royal York. As a representative of our hotel, you will be responsible for providing exceptional service to our guests, ensuring their dining experience is memorable and enjoyable.

Key Responsibilities
  • Provide personalized and friendly service to guests, ensuring their needs are met and exceeded.
  • Manage the host stand, maintaining a clean and organized environment.
  • Have a thorough knowledge of the menu, beverage lists, and special promotions.
  • Efficiently track covers in the dining room and have a general understanding of the union agreement.
  • Attend pre-shift, weekly, and monthly meetings to stay informed and communicate with colleagues.
  • Participate in health and safety procedures to prevent workplace accidents.
  • Carry out miscellaneous duties as requested by your supervisor.
  • Maintain a positive and professional attitude, working effectively with colleagues to provide exceptional service.
Requirements
  • Previous experience in a restaurant or food and beverage setting.
  • Excellent interpersonal skills and a team player attitude.
  • Ability to multitask and handle high volumes of guest requests.
  • Excellent computer skills.
Physical Aspects of the Position
  • Constant standing and walking throughout the shift.
  • Frequent lifting and carrying up to 30 lbs.
  • Constant kneeling, pushing, pulling, lifting.
  • Frequent ascending or descending ladders, stairs, and ramps.
What We Offer
  • Employee benefit card offering discounted rates in Accor worldwide.
  • Learning programs through our Academies to sharpen your skills.
  • Ability to make a difference through our Corporate Social Responsibility activities.
  • Career development opportunities with national and international promotion possibilities.