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Food Service Team Lead

2 months ago

Grand FallsWindsor, Newfoundland and Labrador, Canada Tim Hortons Full time
Job Summary

We are seeking a skilled Food Service Supervisor to join our team at Tim Hortons. As a key member of our restaurant team, you will be responsible for overseeing the daily operations of our kitchen and ensuring that our high standards of quality and customer service are met.

Key Responsibilities
  • Supervise and coordinate the activities of food preparation staff, ensuring that all tasks are completed efficiently and effectively.
  • Estimate and manage inventory of ingredients and supplies, minimizing waste and optimizing stock levels.
  • Develop and implement methods to meet work schedules, ensuring that all tasks are completed on time and to a high standard.
  • Address customer complaints and concerns in a professional and courteous manner.
  • Maintain accurate records of stock, repairs, sales, and wastage, providing valuable insights for future improvements.
  • Prepare and submit reports on a regular basis, highlighting key performance indicators and areas for improvement.
Requirements
  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in a food service environment.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Ability to work under pressure and meet tight deadlines.
  • Physical stamina to perform tasks that require standing for long periods and lifting heavy objects.
Work Environment

Our restaurant is a fast-paced environment with a focus on providing excellent customer service. As a Food Service Supervisor, you will be working in a team environment, with a focus on collaboration and communication.

What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional development.
  • A dynamic and supportive work environment.