Senior Software Engineer, Distributed Systems

1 week ago

Kitchener, Ontario, Canada Dialpad Full time

About Dialpad

Dialpad is a pioneering force in the AI technology space, with a customer communications platform that serves as the foundation for all Dialpad products. By unifying conversations across teams, businesses of all sizes can unlock the power of AI to drive growth and streamline workflows.

The Team

Dialpad's AI Engineering team works closely with Data Science, Telephony, and Product Engineering teams to develop the core AI products. As a Software Engineer–AI Core, you'll contribute to the development and uptime of Dialpad's proprietary near real-time ML inference system, a large-scale distributed system built using Kubernetes, Redis, and modern asynchronous Python.

Responsibilities

  • Collaborate with the team to design and implement high-performance data pipelines and scalable system architecture.
  • Work with Data Science teams to unleash AI features that drive business value for customers.
  • Deploy code daily on Google Cloud Platform using modern best practices like Kubernetes, Docker, and CI/CD Systems.

Requirements

  • Bachelor's degree in Computer Science, Mathematics, Software Engineering, or a related field.
  • 5-7 years of experience in similar roles, with a strong focus on software engineering and distributed systems.
  • Strong experience working with dynamically typed programming languages, such as Python.
  • Fluency in English and a passion for continuous learning.

Bonus points for experience with:

  • The Python ecosystem.
  • Cloud providers, such as Google Cloud Platform or AWS.
  • git or other version control systems.

Benefits and Perks

Dialpad offers a comprehensive benefits package, including flexible time off, medical, dental, and vision plans, a monthly stipend for cell phone and internet bills, and reimbursement for gym membership and wellness events.

Culture

Dialpad values a collaborative culture that celebrates diversity, equity, and inclusion. We're committed to building a values-driven organization where all employees feel empowered to contribute and grow.

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