Food Service Associate

20 hours ago

Fort Saskatchewan, Alberta, Canada Pho Hoan Pasteur (Heartland Common) Ltd Full time
Job Summary

We are seeking a skilled Food and Beverage Server to join our team at Pho Hoan Pasteur (Heartland Common) Ltd. As a key member of our service staff, you will be responsible for providing exceptional customer service and ensuring a memorable dining experience for our guests.

Key Responsibilities
  • Customer Service: Address customer complaints or concerns in a professional and courteous manner.
  • Food and Beverage Service: Prepare and serve specialty food and beverages to customers in a timely and efficient manner.
  • Point of Sale: Present bills to customers and accept payment in cash, credit, or debit cards.
  • Inventory Management: Balance cash and record sales to ensure accurate inventory management.
  • Housekeeping: Clear and clean tables, trays, and chairs to maintain a clean and safe environment.
  • Wine Service: Describe and advise on wine selection to enhance the dining experience.
  • Assistance: Assist clients/guests with special needs and provide exceptional customer service.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: Experience an asset, with a focus on providing exceptional customer service.
  • Language: Fluency in English.
  • Work Schedule: 30 to 40 hours per week.

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