Senior Tax Consultant for TurboTax Live

2 weeks ago


Alma, Quebec, Canada Intuit Full time

We are seeking an experienced and highly motivated Senior Tax Consultant to join our team at Intuit. As a TurboTax Live Bilingual Tax Professional, you will be responsible for providing expert guidance and support to customers as they navigate the TurboTax Live experience.

TurboTax is the #1 best-selling brand of tax preparation software in Canada. Our team is dedicated to delivering exceptional customer service and empowering individuals to prepare their taxes with confidence.

The ideal candidate will have 3+ years of paid professional tax preparation experience using professional tax preparation software and a strong understanding of tax laws and regulations. They will also possess excellent communication skills, both written and verbal, and be proficient in English and French.

Responsibilities include:

  • Providing expert tax guidance and support to customers
  • Preparing and filing end-to-end customer personal returns
  • Identifying and resolving customer tax questions and concerns

You will work directly with clients to deliver a seamless and personalized experience. This is a virtual, seasonal, and client-facing position with access to our virtual tools and resources.

In addition to your technical expertise, you will also possess strong customer service and acumen, with the ability to empathize with customers and provide tailored solutions to meet their needs.

We estimate the annual salary for this position to be around $60,000 - $80,000 based on industry standards and requirements.

This role offers opportunities to work with us again for following seasons and collaborate with experts in the field. If you are passionate about delivering exceptional customer experiences and have a strong background in tax preparation, we encourage you to apply.



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