Customer Service Representative

4 weeks ago


Burlington, Ontario, Canada Cogeco Full time
Job Title: Oxio Customer Care Agent

Job Summary:

We are seeking a highly skilled and customer-focused Oxio Customer Care Agent to join our team. As a key member of our customer support team, you will be responsible for delivering exceptional customer service and support to our customers through various communication channels.

Key Responsibilities:

  • Provide timely and effective customer support through phone, email, and chat
  • Resolve customer complaints and issues in a professional and courteous manner
  • Upsell and cross-sell Oxio products and services to customers
  • Meet and exceed customer satisfaction targets and key performance indicators
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience

Requirements:

  • High school diploma required; post-secondary education preferred
  • Minimum 1-3 years' experience in a sales and customer service environment
  • Strong English and French communication skills (both written and verbal)
  • Proven customer service skills and ability to work in a fast-paced environment
  • Ability to work rotating shifts, including evenings, weekends, and general holidays

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Flexible work-from-home arrangement
  • Recognition and rewards for outstanding performance

Location: Burlington, ON



  • Burlington, Ontario, Canada beBee Professionals Full time

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to provide exceptional customer service to our clients. The ideal candidate will have a minimum of two years of customer service experience and excellent communication and interpersonal skills.Key Responsibilities:Respond to customer inquiries and resolve customer...


  • Burlington, Ontario, Canada Childventures Early Learning Academy Inc Full time

    Customer Service Representative We are seeking a highly organized and efficient Customer Service Representative to join our team at Childventures Early Learning Academy Inc. In this role, you will be the first point of contact for our clients and clients' families, providing exceptional customer service and support. Key Responsibilities: Provide...


  • Burlington, Ontario, Canada Quadra Chemicals Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Quadra. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesCommunicate effectively with customers via phone and email to resolve their inquiries...


  • Burlington, Ontario, Canada Quadra Chemicals Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Quadra. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesCommunicate effectively with customers via phone and email to resolve their inquiries...


  • Burlington, Ontario, Canada Quadra Chemicals Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Quadra Group. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesCommunicate effectively with customers via phone and email to resolve their...


  • Burlington, Ontario, Canada Quadra Chemicals Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Quadra Group. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesCommunicate effectively with customers via phone and email to resolve their...


  • Burlington, Ontario, Canada Quadra Chemicals Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Quadra Group. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesCommunicate effectively with customers via phone and email to resolve their...


  • Burlington, Ontario, Canada Quadra Chemicals Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Quadra Group. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesCommunicate effectively with customers via phone and email to resolve their...


  • Burlington, Ontario, Canada Quadra Chemicals Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Quadra Group. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesCommunicate effectively with customers via phone and email to resolve their...


  • Burlington, Ontario, Canada Quadra Chemicals Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Quadra Group. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesCommunicate effectively with customers via phone and email to resolve their...


  • Burlington, Ontario, Canada beBee Professionals Full time $25,000 - $35,000

    We are seeking a skilled Customer Service Representative to join our team at beBee Professionals in Burlington. As a Cashier, you will be responsible for managing customer transactions, providing excellent customer service, and maintaining a clean and organized checkout area.Key Responsibilities:Process customer purchases and handle cash, credit, and debit...


  • Burlington, Ontario, Canada Purolator Inc Full time

    Customer Service RepresentativePurolator Inc is seeking a Customer Service Representative to join our team in Burlington. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.Key Responsibilities:Provide customer service to clients via...


  • Burlington, Ontario, Canada Purolator Inc Full time

    Customer Service RepresentativePurolator Inc is seeking a Customer Service Representative to join our team in Burlington. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.Key Responsibilities:Provide customer service to clients via...


  • Burlington, Ontario, Canada beBee Professionals Full time $35,000 - $45,000

    We are seeking a Customer Service Representative to provide exceptional service to our customers, handling inquiries and resolving issues in a timely and professional manner.Key Responsibilities:Handle customer inquiries via various channels.Provide information about products and services.Resolve customer complaints effectively.Document customer interactions...


  • Burlington, Ontario, Canada Metro Full time

    At Metro, we're looking for a skilled Customer Service Representative to join our Front End team. As a key member of our team, you'll be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Provide excellent customer service and respond to customer inquiriesOperate a cash...


  • Burlington, Ontario, Canada Tommy Gun's Original Barbershop Full time

    We're seeking a talented Customer Service Representative to join our team at Tommy Gun's Original Barbershop. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our clients.Key Responsibilities:Provide exceptional customer service and ensure a positive experience for...


  • Burlington, Ontario, Canada Canadian Tire Full time

    We are seeking a Customer Service Representative to join our team at Canadian Tire. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring a positive experience for our customers.Key Responsibilities:Answer customer inquiries and provide information on our services and productsExplain the type and cost of...


  • Burlington, Ontario, Canada Specialty Building Products Full time

    We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Specialty Building Products. As a key member of our sales team, you will be responsible for delivering exceptional customer service and ensuring a seamless shopping experience for our customers.Key Responsibilities:Provide excellent customer service and...


  • Burlington, Ontario, Canada Purolator Full time

    Opportunities at PurolatorWe are seeking a highly motivated and customer-focused individual to join our team as a Representative Retail Sales. As a key member of our team, you will play a vital role in delivering exceptional customer service and sales experiences to our customers.Key ResponsibilitiesProvide exceptional customer service and support to...


  • Burlington, Ontario, Canada McDonald's Full time

    We are seeking a reliable and friendly Customer Service Representative to join our team as a Restaurant Crew Member. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that our guests have a positive and enjoyable experience in our restaurant.Responsibilities:Greet guests, take orders, and process...