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Housekeeping Services Coordinator

1 month ago

Surrey, British Columbia, Canada Fraser Health Full time
Job Summary

Fraser Health is seeking a highly skilled and experienced Housekeeping Services Coordinator to join our team. As a key member of our facilities management team, you will be responsible for the day-to-day operations of housekeeping services and staff within designated sites.

Key Responsibilities
  • Administer housekeeping service staff within designated sites by coordinating recruitment and hiring, establishing schedules and work assignments, determining training and orientation requirements, overseeing and monitoring performance evaluations, and taking corrective action when necessary.
  • Participate in the development of evaluation criteria for newly developed and/or ongoing housekeeping services.
  • Provide input into organizational structures to ensure the operational needs of designated sites are reflected.
  • Coordinate the implementation of new and/or revised policies and procedures, and monitor compliance.
  • Participate in the planning and management of operating budgets for assigned areas.
  • Ensure efficient utilization of financial resources.
  • Complete variance analyses of allocated budgets and report significant variances.
  • Makes recommendations for budgetary adjustments.
  • Promote sound interdepartmental relationships through effective communication with user departments to maintain and/or improve services, facilitate consensus, and resolve issues.
  • Participate in the monitoring, analysis, and reporting of quality assurance and control imperatives for housekeeping services.
  • Assist in implementing, managing, and conducting audit programs such as visual, observational, ATP, UV marker, hand hygiene, etc.
  • Analyze audit data with Manager and assist with the development and follow-up actions as required.
  • Interpret and administer collective agreements.
  • Participate in the investigation of, and response to grievances and routine, confidential employee issues, and participate in Third Party hearings as required.
  • Ensure staff and department compliance with all relevant FH policies and procedures (i.e. infection control, health and safety).
  • Participate on committees and working groups as required.
Qualifications

Diploma in Business Administration or a related discipline, plus a minimum three recent related experience in a healthcare environment; or an equivalent combination of education, training, and experience.

Competencies:

  • LEADS Capabilities: Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring, and Courageous and creates the conditions for people to succeed.
  • Professional/Technical Capabilities: Demonstrated ability to lead, organize, and problem solve.
  • Professional/Technical Capabilities: Demonstrated ability to communicate effectively, both verbally and in writing.
  • Professional/Technical Capabilities: Demonstrated ability to function effectively in a highly dynamic environment.
  • Professional/Technical Capabilities: Demonstrated ability to be effective in an environment subject to continuous change.
  • Working knowledge of applicable regulations, legislation, and collective agreements.
  • Computer literacy with word processing, spreadsheets, and database programs.
  • Physical ability to carry out the duties of the position.