Store General Manager

4 weeks ago

Vaughan, Ontario, Canada Golf Town Full time
Golf Town Store General Manager Job Description

The Store General Manager role at Golf Town is a key position that drives sales, profitability, and customer service in our retail stores. This leader will develop and drive a selling culture, foster company values and culture, and grow sales and profit through a solid understanding of the local market and community involvement.

Key Responsibilities:
  • Assumes leadership role with accountability for maximizing store business results by consistently creating exceptional customer experiences.
  • Facilitates achievement of business results by providing uniquely responsive customer service, compelling merchandise presentation, operational integrity, optimal staffing, and associate development.
  • Achieves company objectives and enhances the brand image by modeling our values.
  • Develops and implements agile strategic plans to achieve business results.

Job Responsibilities:
  • Sales and Service:
  • Facilitates consistent, exceptional customer experiences through the effective execution of the MOD role.
  • Coaches the store team on the link between service behaviors and business results to support our service and selling model.
  • Ensures effective communication of direction and education to the team.
  • Maintains optimal staffing and scheduling while being responsive to changes in traffic and business trends.
  • Provides leadership and communicates to associates on the service and selling model.
  • Responds to customer feedback. Maintains KPI standards.

  • Associate and Team Development:
  • Recruits, selects, trains, develops, and retains high-performing and productive managers and sales associates.
  • Communicates goals and provides leadership that inspires total associate commitment to company objectives and values through effective performance-based coaching, motivating recognition, and timely, constructive feedback.
  • Provides development opportunities for associates that support company growth.
  • Writes and conducts annual performance evaluations for associates.
  • Develops associate schedules and submits all necessary HR/Payroll required paperwork to HR.
  • Coordinates all candidate and new hire process (paperwork, offers, etc).
  • Communicates and ensures compliance to Company Policies and Procedures. Communicates information provided in the various Company communication materials (Footnotes, memos, e-mails, etc)

  • Merchandising:
  • Ensures store appearance and visual standards/presentation that are consistent with the company's brand image and standards.
  • Responds to business trends by communicating information to the Regional Director as needed. Ensures store is compliant with established standards.

  • Leadership:
  • Assists in recruitment, interview, and final selection of all department associates.
  • Assists in training associates on sales, customer service, operations, merchandising, product knowledge, and monitors progress.
  • Participates in annual performance evaluations for department associates; makes promotional and merit increase recommendations based on performance.
  • Executes disciplinary procedures fairly and documents corrective action properly.
  • Creates new hire's training schedule and follows the Training Checklist with all new hires in department.

  • Operations:
  • Manages resources to maximize financial goals.
  • Fosters knowledge and integrity with regard to compliance with company policy in all practices.
  • Effectively uses resources and business partners to solve issues with a sense of passion.
  • Recognizes when to change strategic direction to attain and sustain maximum results.
  • Educates team on the link between operational integrity and its impact on facilitating an exceptional customer experience.
  • Oversees daily store cleaning, recovery, maintenance, and inventory.
  • Uses monthly Ops Assessment to identify and correct operational deficiencies in the store.
  • Ensures training is conducted regarding LP and Safety standards.
  • Protection of Company Assets
  • Ensures actual inventory on hand matches RetailPro on-hand through regular scheduled cycle counts and resolving negative on-hand quantities. Ensures bag checks are conducted on all staff when leaving the store.
  • Ensures proper receiving standards are followed.
  • Confirms refunds are checked daily and verified.
  • Store security system is updated and conducts monthly alarm sensor testing.
  • Follows proper closing procedures and lock down.
  • Work with Loss Prevention to share possible theft/shrink issues with the store's viaintranet.
  • Other duties as required:
  • Special projects
  • Department responsibility
  • Stretch assignments

Requirements:
  • Minimum of college or university degree or equivalent work experience;
  • 5-7 years of management experience with strong emphasis on big-box retail management;
  • Knowledge of and experience in a computerized environment, including the operation and administration of a Point of Sale (POS) and inventory management computer systems;
  • Strong financial management skills including the ability to review and analyze financial statements;
  • Excellent leadership and management skills including the ability to recruit, hire, train, motivate, evaluate, discipline, and develop staff;
  • Excellent verbal and written communication skills;
  • Proven ability to motivate others;
  • Proficiency in base computer use, including e-mail, MS Word or other word processing program, and Excel or other spreadsheet program.

Work Hours:
  • Work varied shifts, including weekends and holidays.

Preference will be given to candidates who know the easiest way to fix a slice is to call it a fade.

  • General Store Operations Manager

    4 weeks ago

    Vaughan, Ontario, Canada VERSION 6 CAR RENTAL INC Full time

    Job Title: General Store Operations ManagerJob Summary: We are seeking a highly skilled General Store Operations Manager to join our team at VERSION 6 CAR RENTAL INC. As a key member of our management team, you will be responsible for overseeing the daily operations of our car rental agency, ensuring seamless customer experiences, and driving business...

  • General Store Manager

    4 weeks ago

    Vaughan, Ontario, Canada VERSION 6 CAR RENTAL INC Full time

    Job SummaryVERSION 6 CAR RENTAL INC is seeking a highly skilled General Store Manager to lead our retail operations. As a key member of our team, you will be responsible for directing and controlling daily store operations, evaluating performance, and planning for future growth.Key ResponsibilitiesDirect and control daily store operations, ensuring seamless...

  • Store General Manager

    4 weeks ago

    Vaughan, Ontario, Canada Golf Town Full time

    Golf Town Store General Manager Job DescriptionAt Golf Town, we're passionate about golf and dedicated to providing exceptional customer experiences. As our Store General Manager, you'll play a key role in driving sales, profitability, and customer service in our retail stores. Your primary focus will be on developing and driving a selling culture, fostering...

  • Retail Store Manager

    4 weeks ago

    Vaughan, Ontario, Canada Pharmacy Coach Drug Store (LN1) Inc. Full time

    Retail Store ManagerWe are seeking a highly skilled Retail Store Manager to join our team at Pharmacy Coach Drug Store (LN1) Inc. The ideal candidate will have a strong background in retail management, with experience in allocating resources, establishing objectives, and representing the organization in negotiations.Key Responsibilities:Allocate material,...

  • Retail Store Manager

    4 weeks ago

    Vaughan, Ontario, Canada Pharmacy Coach Drug Store (LN1) Inc. Full time

    Retail Store ManagerWe are seeking a highly skilled Retail Store Manager to lead our retail establishment. The ideal candidate will have a Bachelor's degree and 1-2 years of experience in a retail setting.Key Responsibilities:Allocate resources to implement organizational policies and programsEstablish objectives for the organization and formulate...

  • Retail Store Manager

    4 weeks ago

    Vaughan, Ontario, Canada Pharmacy Coach Drug Store (LN1) Inc. Full time

    Job Summary: We are seeking a highly skilled and experienced Retail Store Manager to lead our team at Pharmacy Coach Drug Store (LN1) Inc. The successful candidate will be responsible for allocating resources, establishing objectives, and representing the organization in negotiations and official functions.Key Responsibilities:Allocate material, human, and...

  • Retail Store Manager

    4 weeks ago

    Vaughan, Ontario, Canada Pharmacy Coach Drug Store (LN1) Inc. Full time

    As the Retail Store Manager at Pharmacy Coach Drug Store (LN1) Inc., you will be responsible for allocating resources to implement organizational policies and programs. You will establish objectives for the organization and formulate or approve policies and programs. Additionally, you will represent the organization in negotiations or other official...

  • Store Operations Manager

    4 weeks ago

    Vaughan, Ontario, Canada VERSION 6 CAR RENTAL INC Full time

    At VERSION 6 CAR RENTAL INC, we are seeking a highly skilled Store Operations Manager to oversee the daily operations of our general store. The ideal candidate will have a strong background in retail management, with experience in directing and controlling daily operations, evaluating daily operations, and planning and organizing daily operations.Key...

  • Retail Store Manager

    4 weeks ago

    Vaughan, Ontario, Canada Pharmacy Coach Drug Store (LN1) Inc. Full time

    Job SummaryWe are seeking a highly skilled and experienced Retail Store Manager to lead our retail establishment. The successful candidate will be responsible for allocating resources, establishing objectives, and representing the organization in negotiations and official functions.Key ResponsibilitiesAllocate material, human, and financial resources to...

  • Store Manager Lead

    1 month ago

    Vaughan, Ontario, Canada JRoss Recruiters Full time

    Job OverviewWe are seeking a highly motivated and experienced Store Manager to lead our retail operations and drive business growth. As a key member of our team, you will be responsible for managing daily store operations, implementing effective buying strategies, and developing visual merchandising plans to create an engaging in-store experience.Key...

  • Retail Store Manager

    1 week ago

    Vaughan, Ontario, Canada Savers Value Village Full time

    Role OverviewAs a Retail Store Supervisor with Savers / Value Village, you will be responsible for ensuring the overall success of your store. This includes making important decisions that directly impact sales, customer satisfaction, and employee engagement.Key ResponsibilitiesLead and develop a team of Retail Sales Associates to deliver exceptional...

  • Retail Store Manager

    4 weeks ago

    Vaughan, Ontario, Canada Accoravillage Full time

    Job Title: Assistant Store ManagerJob Summary:We are seeking an experienced Assistant Store Manager to join our Retail team at Vaughan Mills location. As a key member of our store leadership team, you will be responsible for ensuring operational excellence and delivering sales, customer experience, and merchandising expectations.Key Responsibilities:Train...

  • Store Operations Manager

    4 weeks ago

    Vaughan, Ontario, Canada VERSION 6 CAR RENTAL INC Full time

    At VERSION 6 CAR RENTAL INC, we are seeking a highly skilled Store Operations Manager to oversee the daily operations of our general store. As a key member of our team, you will be responsible for directing and controlling daily operations, evaluating their effectiveness, and planning and organizing future operations. You will also manage staff, assign...

  • Store Operations Manager

    4 weeks ago

    Vaughan, Ontario, Canada Savers Full time

    About the RoleAs a Supervisor at Savers, you will play a key role in driving store success by making important decisions that impact business results. You will be responsible for developing and empowering your team members to achieve their full potential.Key ResponsibilitiesLead and manage a team of retail supervisors to achieve store goals and...

  • Store Manager

    4 weeks ago

    Vaughan, Ontario, Canada Cellular Point Full time

    Job Title: Store ManagerJob Summary: We are seeking a highly motivated and experienced Store Manager to join our team at Cellular Point. As a Store Manager, you will be responsible for overseeing the daily operations of our retail store, ensuring excellent customer service, and driving sales growth.Key Responsibilities:Manage and motivate a team of sales...

  • Retail Store Director

    4 weeks ago

    Vaughan, Ontario, Canada Pharmacy Coach Drug Store (LN1) Inc. Full time

    Retail Store Director Job DescriptionWe are seeking a highly skilled Retail Store Director to lead our retail establishment. The ideal candidate will have a strong background in retail management and be able to allocate resources effectively to implement organizational policies and programs.Key Responsibilities:Establish objectives for the organization and...

  • Store Manager

    2 months ago

    Vaughan, Ontario, Canada Ricki's Full time

    Job Title: Store ManagerAs a Store Manager at Ricki's, you will be responsible for leading all aspects of your store's business. This includes attracting, leading, and developing a strong team of fashion lovers who drive business results by ensuring an amazing customer experience in their store.Key Responsibilities:Balance an operational mindset, strong...

  • Elevate Retail Excellence as Assistant Store Manager

    5 days ago

    Vaughan, Ontario, Canada JD Sports Livestock Size? Full time

    Job Summary:An Assistant Store Manager at JD Sports is sought to deliver operational excellence, train and grow a team focused on delivering exceptional customer experiences. This role requires generating business results and achieving key performance indicators (KPIs) in a fast-paced retail environment.The Role:As an Assistant Store Manager, you will be...

  • Store Manager

    3 weeks ago

    Vaughan, Ontario, Canada Canind International Inc Full time

    Job Title: Store ManagerJob Summary: We are seeking a highly skilled Store Manager to oversee the daily operations of our retail store. The ideal candidate will have excellent leadership and communication skills, as well as the ability to motivate and train staff.Key Responsibilities:Resolve customer complaints and supply shortagesSell merchandise and...

  • Store Manager

    4 weeks ago

    Vaughan, Ontario, Canada beBee Professionals Full time $45,000 - $65,000

    We are seeking a skilled Store Manager to join our team at beBee Professionals in Vaughan, Canada. As a Store Manager, you will be responsible for supervising daily operations, ensuring high-quality service, and leading a team of employees.Key Responsibilities:Supervise daily operations, ensuring efficient workflows and high-quality service.Train, mentor,...