Cloud Delivery Expert

7 days ago

Toronto, Ontario, Canada Sourced Group Full time

Welcome to Sourced Group, a leading provider of cloud consulting and services. We are a global team of cloud specialists, laser-focused on driving innovation across three critical domains: Platform, Workloads, and Data.

Our mission is to empower organizations worldwide by providing cutting-edge consulting and services. With a decade of experience in various sectors, including telecommunications, financial services, aviation, healthcare, and media, we thrive on solving complex challenges, optimizing cloud infrastructure, and delivering tangible business outcomes.

We're part of something bigger - Amdocs, a trailblazing provider of software and services to communications and media companies. With a remarkable 40-year legacy and a global team of 26,000 passionate professionals, we're poised to deliver even greater value to our clients, shaping the future of cloud innovation.

Key Responsibilities

  • Building strong relationships with client teams and developing a deep understanding of their business objectives and strategy-driving factors
  • Leading and nurturing best practice cloud delivery cultures in client teams that require guidance and assistance with turbo charging their cloud journey
  • Proactively setting and managing client and project team expectations and continually seeking opportunities to increase satisfaction and strengthen relationships
  • Creating and executing project work plans and revising as appropriate to meet changing needs and project demands
  • Tracking and reporting on project outcomes and providing transparent communication channels to clients, project teams, and other stakeholders
  • Proactively identifying project issues and risks, and creating action plans for resolving such issues and mitigating such risks
  • Managing security and operational risks inherent in cloud and digital transformation
  • Working with Client Success Managers and the business development team members to manage client account plans and develop opportunities
  • Ensuring commercial changes are documented and approved through robust change control processes
  • Participating in mentoring and guiding the Solutions Enablement team, fostering a culture of learning, development, and continuous improvement
  • Manage direct report driving their professional development, including setting goals and objectives, providing constructive feedback, and soliciting 360 feedback

Requirements

  • 5+ years of experience managing software delivery and/or cloud DevOps teams in an iterative delivery environment
  • PMP and/or Agile certification
  • High EQ individual that understands the value and importance of quality client/team relationships
  • Prior experience in professional services working with enterprise customers in fast-paced, uncertain environments. Experience in financial services or telecommunications is highly advantageous
  • Strong business acumen, and comfort with; writing business cases, assisting with account(s) management, developing statements of work, and supporting commercial conversations
  • Strong facilitation skills with demonstrated experience leading scoping and design sessions, sprint planning, client showcases, and managing geographically distributed teams
  • Demonstrable exposure working with AWS, Azure, and/or Google Cloud Platform (GCP)
  • An Agile personal work style, and demonstrated experience in dealing with, and resolving, ambiguity
  • A track record of building successful relationships and working collaboratively, both internally and externally
  • A detail-oriented mindset with a flair for problem solving
  • Experience writing clear and effective project plans and proposals
  • Excellent verbal, presentation and written communication skills including creating usable documentation and tools
  • The ability to work at client sites for varying amounts of time each week as per client and project requirements

Why Sourced Group?

Sourced Group offers huge growth opportunities in an innovative, collaborative and inclusive environment. We have regular team social events, individual career development plans, supportive management and team members, access to a variety of training platforms, educational workshops, and unlimited leave. We provide opportunities to work on challenging technology solutions, whilst encouraging and aiding the ongoing professional development of our team.

Sourced Group, an Amdocs company, is an equal opportunity employer committed to creating a safe, diverse and inclusive environment. We encourage qualified applicants of all backgrounds including ethnicity, religion, disability status, gender identity, sexual orientation, family status, age, nationality, and education levels to apply. If you are contacted for an interview and require accommodation during the interviewing process, please let us know.

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