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Retail Store Supervisor

2 months ago


Orillia, Ontario, Canada Mr. Lube + Tires Full time
About the Role

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at Mr. Lube + Tires. As a key member of our retail operations team, you will be responsible for leading a team of sales associates and ensuring exceptional customer service.

Key Responsibilities
  • Team Leadership: Supervise and motivate a team of 5-10 sales associates to achieve sales targets and provide excellent customer service.
  • Store Operations: Manage store inventory, merchandise, and visual displays to ensure a positive customer experience.
  • Customer Service: Resolve customer complaints and concerns in a professional and timely manner.
  • Reporting and Analysis: Prepare and analyze sales reports to identify trends and areas for improvement.
  • Inventory Management: Order and manage inventory levels to meet customer demand.
  • Staff Development: Train and develop sales associates to improve their skills and knowledge.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 to less than 7 months of retail management experience.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and strong problem-solving skills.
What We Offer
  • Health Benefits: Comprehensive health care plan.
  • Other Benefits: Permanent full-time position, 35 hours per week, and a competitive salary.