Appointment Coordinator

3 weeks ago


Port Moody, British Columbia, Canada OpenRoad Auto Group Full time

Unlock Your Potential with OpenRoad Auto Group

At OpenRoad Auto Group, we're on a mission to revolutionize the automotive industry. As an Appointment Coordinator, you'll play a vital role in ensuring our customers receive exceptional service and support.

Responsibilities:

  • Coordinate appointments for our customers, ensuring seamless communication and timely scheduling.
  • Review and confirm appointments, making adjustments as needed to meet customer needs.
  • Communicate with customers regarding outstanding recalls or campaigns, ensuring their vehicles are properly maintained.
  • Collaborate with our service team to ensure efficient appointment scheduling and customer satisfaction.
  • Provide exceptional customer service, addressing concerns and resolving issues in a timely and professional manner.

Requirements:

  • 2+ years of experience in customer relations or a related field.
  • Strong organizational and communication skills, with the ability to multitask and prioritize tasks effectively.
  • Knowledge of automotive equipment and parts, with a passion for delivering exceptional customer service.

Join our team and discover a career that's full of possibilities



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