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Business Process Lead

2 weeks ago

London, Ontario, Canada IFG International Financial Group Ltd Full time

We are looking for a Business Process Lead to join our team at IFG International Financial Group Ltd in Toronto. As a Business Process Lead, you will be responsible for leading project work streams, integrating change management, training, customer experience, and front-line delivery.

The Business Process Lead duties will include applying a systematic change management approach and methodology to employee and customer changes. A key responsibility will be creating a change management strategy based on a change assessment.

This will require identifying areas of improvement and developing plans to implement them. To be considered for this role, applicants should have 5-7 years of experience in dedicated Change Management. A certification in Change Management methodology is also required. Additionally, familiarity with Project Management approaches, tools, and phases of the project lifecycle is necessary.

If you are interested in this opportunity, we invite you to apply by sending your resume in MS Word format.