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Retail Store Supervisor

1 week ago

Edmonton, Alberta, Canada Sephora USA, Inc Full time
About the Job

The Interim Lead at our AB-Southgate store is a unique opportunity to join a dynamic team of retail professionals who share a passion for delivering exceptional client experiences. As a key member of our team, you will be responsible for overseeing daily store activities, managing inventory, and providing guidance to team members. Your expertise in visual merchandising, inventory management, and staff development will drive sales growth and enhance the overall shopping experience.

Key Responsibilities

* Sales Experience: Execute Sephora's selling model, driving sales and services at the Beauty, Skin and Fragrance Studio.
* Training & Development: Train Services Coordinators to effectively manage the Studio and facilitate Sephora training sessions whenever possible.
* Maintain a Coaching Culture: Participate in the selection, training, and certification of SUBC Facilitators and coaches, ensuring they maintain or exceed expectations.
* Visual Merchandising: Oversee the merchandising concepts and on-stage visuals, ensuring they meet company standards. Provide feedback, coaching, and escalation as necessary to external cleaning crews.

Requirements

- 1-3 years' experience in a similar leadership role at a high-volume store or equivalent internal experience.
- Proven ability to manage multiple tasks, prioritize workload, and deliver results under pressure.
- Excellent time management, problem-solving, and communication skills.
- Flexible availability to work during peak retail hours, including nights, weekends, and holidays.

Benefits

- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Discounts on products and services