Self Storage Operations Manager

3 weeks ago


Old Toronto, Canada SmartStop Self Storage Full time
Job Summary

The Assistant Store Manager is a key member of our team responsible for overseeing the day-to-day operations of our storage facility in Toronto, Ontario. This role involves managing a team, ensuring excellent customer service, and maintaining a clean and organized environment.

Key Responsibilities
  • Rental and lease management: Ensure timely rental agreements are prepared and executed, handle financial transactions, and maintain accurate records.
  • Team management: Supervise a team of staff, provide guidance, and ensure tasks are completed efficiently.
  • Maintenance and upkeep: Maintain the overall appearance of the facility, including curb appeal, and address any maintenance issues promptly.
  • Customer service: Provide exceptional customer service, respond to inquiries, and resolve any issues that may arise.
  • Additional duties: Perform other tasks as assigned by management to ensure the smooth operation of the facility.
Requirements
  • High school diploma or equivalent required; post-secondary education an asset.
  • Minimum 1 year experience in a related field, preferably in self-storage or retail.
  • Excellent communication and interpersonal skills.
  • Able to work independently and as part of a team.
  • Reliable transportation, valid driver's license, and current auto insurance.
  • Certifications or training in areas such as conflict resolution or first aid an asset.
Compensation and Benefits
  • Starting salary $18.00 per hour + bonus.
  • Health insurance, including medical, dental, and vision.
  • No evening shifts.
  • Paid time off.
  • Life insurance and disability insurance.
About SmartStop Self Storage

SmartStop Self Storage is a leading provider of self-storage solutions in North America. We offer a range of services, including climate-controlled storage, vehicle storage, and RV storage. Our goal is to provide secure, convenient, and affordable storage solutions for individuals and businesses alike.

We are committed to diversity, equity, and inclusion, and we strive to create a workplace culture that values and respects all employees. If you are a motivated and customer-focused individual looking for a challenging and rewarding career opportunity, we encourage you to apply.



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