Restaurant Operations Manager

2 weeks ago

Richmond, British Columbia, Canada Executive Exchange Hotel Full time
Job Description

We are seeking a skilled Restaurant Supervisor to join our team at Executive Exchange Hotel. As a Restaurant Supervisor, you will be responsible for overseeing the daily operations of our restaurant, ensuring that all aspects meet the highest standards of quality and service.

About You
  • You must have a Secondary (high) school graduation certificate.
  • A minimum of 1 year to less than 2 years of experience in a supervisory role is required.
Work Setting
  • The ideal candidate will have previous experience working in a fast-paced restaurant environment.
  • Familiarity with hotel, motel, or resort settings is an asset.
Key Responsibilities
  • Supervise and coordinate the activities of kitchen staff, including preparation and portioning of food.
  • Train new staff members on job duties, sanitation procedures, and safety protocols.
  • Estimate ingredient and supply requirements for meal preparation.
  • Maintain high-quality control standards for food and service.
  • Address customer complaints in a professional and timely manner.
  • Monitor and maintain records of stock, repairs, sales, and wastage.
  • Prepare and submit accurate reports as required.
  • Demonstrate knowledge of the establishment's culinary genres.
  • Develop and implement work schedules that meet operational needs.
  • Supervise food and beverage servers, providing guidance and support as needed.
Physical Demands and Work Environment
  • Ability to work in a fast-paced environment with frequent pressure to meet deadlines.
  • Standing for extended periods may be required.
Personal Suitability
  • Prioritize excellent customer service and maintain a client-focused attitude.
  • Demonstrate efficient interpersonal skills and effective oral communication.
  • Show flexibility in adapting to changing circumstances and priorities.
  • Collaborate with colleagues to achieve shared goals and objectives.
Benefits
  • Eligibility for our comprehensive health care plan.
  • Ongoing training and development opportunities.
  • A competitive salary range of $40,000 - $60,000 per annum, depending on experience.
  • Permanent full-time position with 30-40 hours of work per week.
  • English language proficiency is mandatory for this role.

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