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Bilingual Customer Support Professional

2 weeks ago

Ottawa, Ontario, Canada Scotiabank Full time
About This Role

This exciting opportunity is ideal for individuals who possess strong communication skills, a passion for delivering exceptional customer service, and the ability to work effectively in a fast-paced environment.

As a Bilingual Client Service Representative, you will be accountable for responding to and resolving client telephone, email, and online chat inquiries. Your role will also involve facilitating online registration, password resets, and account deactivation, while ensuring strict adherence to MD security protocols and client confidentiality.