Client Services Associate

3 weeks ago


Toronto, Ontario, Canada PROSAPIENT Full time

At proSapient, we're committed to helping our clients make informed decisions by connecting them with industry experts. As a Client Services Associate, you'll play a crucial role in identifying and vetting these experts, ensuring that our clients receive the highest quality knowledge and insights.

Key Responsibilities:

  • Work closely with project leads to understand client needs and preferences
  • Proactively search for and identify industry experts using our proprietary technologies and platform
  • Act as a consultant to determine the type of expert required to fulfill client projects
  • Manage multiple client requests and expert connections while maintaining a high level of organization and communication

Requirements:

  • Drive, tenacity, and confidence to work in a rapidly growing and unstructured business
  • Exceptional communication skills with a focus on generating revenue
  • Strong organizational skills to juggle multiple projects and stakeholders
  • Interest in the corporate landscape and a background in research, economics, business, or financial markets
  • Ability to establish trust-based relationships with industry leaders

What We Offer:

  • A competitive base salary and uncapped commission structure
  • Tenure gifts and enhanced maternity and paternity packages
  • 15 days annual leave, inclusive of a week's closure over the Christmas period
  • A hybrid working model with three days per week in our downtown Toronto offices
  • Team socials and opportunities to participate in ERG groups

We're an equal opportunity employer committed to building an inclusive workplace. If you're interested in this role but don't meet every requirement, we encourage you to apply. We offer equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or other protected class characteristics.



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