Account Manager

3 weeks ago

Montreal, Quebec, Canada Ogilvy Full time
Job Summary

The Account Executive will be responsible for managing day-to-day activities of assigned accounts, while coordinating effectively with client brand teams and extended partners on development of tactics. This individual will be responsible for frequent client contact with brand management as well as other client team members (medical, legal, regulatory, etc.). The position requires a strategic understanding of the client business and provides sound and responsible client counsel.

Key Responsibilities
  • Establish and build relationships with internal teams and client teams
  • Acquire thorough knowledge of client's business to anticipate marketing and advertising challenges and opportunities
  • Demonstrate strong understanding of the brand, ensuring the creative team produces high-quality work that's on strategy
  • Monitor competitive promotional initiatives
  • Prepare and update client status, project status, and financial status to client
  • Document client discussions and action items for team review, including contact reports and status reports
  • Review estimates vs previous projects and present project timeline and estimate to clients
  • Respond to both internal and external client requests promptly and appropriately
  • Follow up on action items with team/client to ensure completion
  • Ensure solid understanding of client's financial management/invoicing/budget submission requirements
  • Stay abreast of regulations that govern the pharmaceutical marketing space and impact the client's medical/legal/regulatory review process
  • Adhere to company and client-specific compliance guidelines and close-out procedures

Requirements
  • 1+ year related pharmaceutical/healthcare experience from agency, marketing, and/or medical education account management experience
  • Knowledge of healthcare and pharmaceutical practices
  • Excellent interpersonal skills
  • Strong organizational skills with the ability to plan and prioritize effectively
  • Proactive, can-do attitude to finding solutions
  • Team player who operates in a fast-paced setting
  • Ability to listen, learn, and add value
  • Strong attention to detail without losing the big picture
  • Understand advertising fundamentals, including positioning, branding, and principles of good creative
  • Solid oral and written communication skills
  • Work independently with minimal supervision
  • Advocate ways to improve work processes and efficiencies

About Ogilvy
Ogilvy Health celebrates its people. Fully. Enthusiastically. Unhesitatingly. We'll empower you with the tools you'll need to succeed. We'll give you the autonomy to seek out new paths and better ways of doing things. We'll support you with colleagues who are experts in their disciplines, drawn from across the Ogilvy network. And we'll provide opportunities for you to do work of which you'll be proud, with people you'll be proud to call your teammates.

Ogilvy Health Canada employees are encouraged to bring their ideas, experiences, and perspectives, gleaned from their varied backgrounds, to the workplace. We strive to create an environment in which all employees can feel comfortable to contribute to their fullest potential without regard to their race, color, creed, religion, sex, national origin, disability, age, citizenship, marital status, sexual orientation, gender identity, or expression.

At Ogilvy, our people are at the heart of what we do: a creative agency that sparks game-changing ideas across culture and business through collaboration, integrity, and a celebration of self-expression. We believe in building powerful teams with purpose. This means hiring and nurturing talent across all races, ethnicities, religions, abilities, sexual orientation, and gender identities – and we relentlessly curate transformative initiatives that make our commitment to fairness and equity a reality. Our ultimate mission is to leave a positive impact on the world, creating a better future for all, while supporting and uplifting the global communities we serve. This is central to our mantra of Borderless Creativity.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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