IT Infrastructure Specialist

1 week ago


Montreal, Quebec, Canada Octasic Full time

We are seeking a highly skilled IT Infrastructure Specialist to join our team at Octasic.

About Octasic:

Founded in 1998, we are a leading provider of advanced communications solutions. Our cutting-edge technology allows us to stay ahead in the industry, and we continue to expand our global presence.

What We Offer:

  • A competitive salary ranging from $65,000 to $85,000 per year, depending on experience.

Job Description:

The successful candidate will be responsible for maintaining and improving our IT infrastructure, ensuring seamless operations and high-performance systems. Key responsibilities include:

Daily Tasks:

  • Providing first- and second-level support for employees in a Windows/Microsoft environment.
  • Supporting and training various teams on new and existing corporate applications.
  • Utilizing tools for analysis, security, and IT asset management.
  • Automating and deploying operating systems, software, and updates.
  • Configuring, deploying, troubleshooting, and supporting hardware for IT equipment.
  • Documenting processes clearly and comprehensively.

Required Qualifications:

  • A college diploma in computer science or equivalent.
  • At least two years of experience in a similar position.
  • Bilingualism (spoken and written) for drafting documentations and procedures common to all offices.
  • Excellent knowledge of Microsoft Windows 11/10.
  • Good knowledge of network security concepts and antivirus systems.
  • Strong problem-solving skills, resourcefulness, and autonomy.
  • Ability to provide courteous and efficient customer service, even under pressure.

Benefits:

  • Competitive compensation package.
  • Flexible schedule and possibility of remote work.
  • Collaborative work atmosphere and social activities.
  • Opportunity to work with cutting-edge technology.
  • Proximity to public transportation services.


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