Bilingual Customer Service Representative

2 weeks ago


Bowmanville, Ontario, Canada Phoenix AMD International Inc. Full time

Job Summary:

We are seeking a highly skilled Bilingual Customer Service Claims Specialist to join our team at Phoenix AMD International Inc. As a key member of our customer service team, you will be responsible for resolving customer claims in a timely and efficient manner.

Main Responsibilities:

  • Communicate with customers to resolve their claims and issues.
  • Address and close open claims efficiently and effectively.
  • Accurately record required data in our claims database.
  • Build trust with retailers and consumers by resolving issues in a timely manner.

Requirements:

  • Bilingual in French and English.
  • Experience with Outlook and Excel is beneficial.
  • Excellent communication and problem-solving skills.
  • Ability to work well under pressure and meet deadlines.
  • Empathetic and patient with a passion for helping people.

About Us:

Phoenix AMD International Inc. is a leading provider of lifestyle protection programs and services. We are committed to delivering exceptional customer service and support to our clients.



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