Bilingual Customer Service Representative
2 weeks ago
Job Summary:
We are seeking a highly skilled Bilingual Customer Service Claims Specialist to join our team at Phoenix AMD International Inc. As a key member of our customer service team, you will be responsible for resolving customer claims in a timely and efficient manner.
Main Responsibilities:
- Communicate with customers to resolve their claims and issues.
- Address and close open claims efficiently and effectively.
- Accurately record required data in our claims database.
- Build trust with retailers and consumers by resolving issues in a timely manner.
Requirements:
- Bilingual in French and English.
- Experience with Outlook and Excel is beneficial.
- Excellent communication and problem-solving skills.
- Ability to work well under pressure and meet deadlines.
- Empathetic and patient with a passion for helping people.
About Us:
Phoenix AMD International Inc. is a leading provider of lifestyle protection programs and services. We are committed to delivering exceptional customer service and support to our clients.
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