Truck Parts Coordinator
2 weeks ago
Western Star Trucks North is a full-service heavy-duty truck dealership dedicated to helping others succeed. We believe in building relationships with our customers and getting to know their unique needs.
Salary and BenefitsWe offer competitive compensation, full benefits including RRSP/TFSA, and a positive open work environment. Estimated annual salary: $60,000 - $80,000 CAD.
Job DescriptionThe successful candidate will be responsible for ordering, warehousing, inventory control, price quoting, and sales of parts while providing exceptional customer service. Key responsibilities include:
- Daily processing of orders, receiving, and shipping duties;
- Answering phone calls in a timely and appropriate manner to provide sale, price quote, and other information;
- Providing a high level of service to internal and external customers and communicating with and supporting other dealership personnel and departments;
- Memory requirement for product codes and placement within the warehouse;
- Pulling and filling orders from stock;
- Notifying parts administrators of out-of-stock parts or shop materials that need immediate attention;
- Operating non-powered material handling equipment (dollies, pallet jacks, etc.);
- Responsible for cores, warranties, and new part returns as per department policies and procedures;
- Participating in all training and development programs that are made available and attending all department meetings;
- Reporting all safety concerns and incidents to your Supervisor/Manager;
- Maintaining a professional appearance and strong work ethic;
- Assisting in maintaining Elite Support certification and ensuring all areas of the department are clean, organized, and safe.
The ideal candidate will possess:
- An active membership in an apprenticeship program;
- A minimum of 2 years of Parts experience;
- The ability to work independently and as a team player;
- The ability to multi-task while working in a fast-paced environment;
- The ability to work flexible hours to accommodate department demands;
- The ability to lift up to approximately 60 LBS.;
- The ability to operate a forklift (an asset);
- Excellent Customer Service Skills;
- Sales-driven, organized, and self-motivated.
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