Cloud Operations Specialist

3 weeks ago

Vancouver, British Columbia, Canada SAP SE Full time

About the Role

We are seeking a talented Cloud Operations Specialist to join our SAP T&I Analytics, Cloud operations team. As a key member of our team, you will play a critical role in ensuring the highest level of uptime and Quality of Service (QoS) for our customers.

Key Responsibilities

  • Provision, monitor, and operate cloud services in a globally distributed team
  • Analyze and solve operational issues, and respond to incidents
  • Conduct root cause analysis and implement continuous improvements
  • Partner with local product development team to design and enhance the services
  • Develop automation for testing, deployment, scalability, management & visibility of our services
  • Work in a diverse environment and cross-train with other global team members
  • Willingness to work occasional weekends as we ensure operation for our customers worldwide

Requirements

  • Bachelor's Degree or equivalent experience in Computer Science or Engineering
  • Basic knowledge of Cloud Computing and Databases
  • Exposure to automation tools such as Jenkins, Terraform, Ansible, etc.
  • Ability to multitask and handle various projects, deadlines, and changing priorities
  • Excellent communication and prioritization skills

About SAP

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management.

Our Culture

SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. SAP is proud to be an equal opportunity workplace and is an affirmative action employer.

EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender, sexual orientation, gender identity or expression, protected veteran status, or disability.

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