Reservations Coordinator

1 week ago


Mississauga, Ontario, Canada Executive Residency by Best Western Full time
Reservations Supervisor Job Description

We are seeking a highly organized and detail-oriented Reservations Supervisor to join our team at Executive Residency by Best Western. As a key member of our front desk team, you will be responsible for ensuring seamless guest experiences and efficient hotel operations.

Key Responsibilities:
  • Guest Services: Assist guests with special needs, provide exceptional customer service, and maintain a positive attitude.
  • Operations: Coordinate, assign, and review work tasks, maintain computer systems and equipment, and arrange repairs to ensure business continuity.
  • Materials and Supplies: Requisition materials and supplies as needed to maintain a well-stocked front desk.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a similar role.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and attention to detail.
Work Environment:

Our hotel is a dynamic and fast-paced environment, with a large workload and tight deadlines. As a Reservations Supervisor, you will be required to work a combination of sitting, standing, and walking, with occasional bending and crouching.

What We Offer:
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career growth and professional development.
  • Team Environment: A supportive and collaborative team environment.


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