Lead Retail Sales Manager

2 weeks ago


Calgary, Alberta, Canada ROCKY MOUNTAIN CHOCOLATE FACTORY (CROSSIRON MILLS- ROCKY VIEW) Full time
About Us

At ROCKY MOUNTAIN CHOCOLATE FACTORY (CROSSIRON MILLS- ROCKY VIEW), we are dedicated to providing an exceptional shopping experience for our customers.

Job Summary

We are seeking a highly motivated and organized Lead Retail Sales Manager to join our team in the urban area. This is a great opportunity to work with a well-established company and contribute to its continued success.

Responsibilities
  • Assign sales workers to duties and tasks, ensuring that all areas of the store are adequately staffed
  • Hire, train, or arrange for training of new staff members, fostering a positive and productive team environment
  • Authorize payments by cheque, maintain accurate records, and ensure compliance with financial procedures
  • Establish work schedules, balancing employee needs with business requirements
  • Sell merchandise, maintaining a high level of customer satisfaction and driving sales growth
  • Prepare detailed reports on sales volumes, merchandising, and personnel matters, providing valuable insights for management decisions
  • Resolve customer complaints, supply shortages, and other issues promptly and professionally
  • Organize and maintain inventory levels, minimizing waste and optimizing stock
  • Supervise and coordinate activities of up to 3-4 team members, promoting teamwork and collaboration
Requirements
  • Secondary (high) school graduation certificate
  • 1 year to less than 2 years of relevant experience
  • Ability to work on site at the physical location, without remote work options
  • Flexibility and reliability, with a strong commitment to customer service
Salary Range

The estimated salary for this position is between $45,000 and $60,000 per year, depending on qualifications and experience.

Additional Information
  • Public transportation is available in the urban area
Why Join Our Team?

As a Lead Retail Sales Manager at ROCKY MOUNTAIN CHOCOLATE FACTORY (CROSSIRON MILLS- ROCKY VIEW), you will have the opportunity to work with a talented team, develop your skills and knowledge, and contribute to the company's continued success.


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