Customer Service Representative

2 months ago


Ottawa, Ontario, Canada Mondeau Full time

Job Title: Showroom Consultant

About Mondeau

Mondeau is a luxury items company seeking a highly skilled and customer-oriented individual to join our team as a Showroom Consultant. As a key member of our sales team, you will be responsible for cultivating customer relationships, identifying customer requirements, and providing top-notch service to our clients.

Key Responsibilities

  • Cultivate Customer Relationships
    • Ensure customer needs are met and issues are promptly addressed
    • Deliver clear and professional communication to all clients
  • Identify Customer Requirements
    • Suggest optimal solutions to meet customer demands
  • Follow-up with Customers
    • Timely follow-up with customers to ensure satisfaction
  • Product Knowledge
    • Maintain a comprehensive knowledge of Mondeau's offerings

Requirements

  • Experience
    • Prior relevant experience in customer service
  • Skills
    • Highly driven and passionate individual
    • Outstanding communication and people skills
    • Strong organizational and time management abilities
    • Capable of working collaboratively in a team setting
    • Familiarity with various computer applications, especially Microsoft Office
  • Education
    • Proficiency in multiple languages would be advantageous


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