Customer Solutions Manager

1 month ago


Burlington, Ontario, Canada Westinghouse Electric Company LLC. Full time
About Westinghouse Electric Company LLC.

At Westinghouse Electric Company LLC., innovation is at the heart of everything we do. We're a global leader in nuclear energy solutions, and we're committed to delivering safe, clean, and efficient energy to communities around the world.

Job Title: Customer Solutions Manager, Tooling & Controls

We're seeking a highly skilled and experienced Customer Solutions Manager to lead our OPS AOMS Tooling and Controls segment. As a key member of our team, you'll be responsible for expanding our CANDU OMS market share by meeting the needs of our operating plant customers with differentiated and competitive offerings.

Your Key Responsibilities:
  • Develop all technical aspects of offers, including custom outage-based tooling systems and controls, coordinating input from Product Management, Project Management, and Delivery as needed.
  • Cost out each component included in technical offers, support Commercial Sales to achieve required margins at target price, while maintaining acceptable execution schema risk protection.
  • Interface with and identify evolving customer needs to help generate future demand for OPS.
  • Field high-priority customer enquiries for emergent needs, rapidly develop proposals for required solutions, alongside Global Markets, Commercial Sales.
  • Prepare monthly demand reports based on project pipeline with GOS to ensure proper resource allocation.
  • Aggregate forecasted revenue & margin (with execution financials coming from project portfolios) for region lead.
  • Jointly own approval for release of WEC intellectual property to external stakeholders (customers) with GOS.
  • Collaborate with Project Management teams to understand status of project(s) to inform future customer interactions on products and business development.
  • Contribute to OPS product strategy by sharing pulse of the customer in-region to Product Management.
  • Support Commercial Sales and Global Markets with technical expertise throughout the contract negotiation process.
  • Engage with customers continuously to better understand needs and pain points to be addressed, as well as receive tender documents, specs, and requirements.
  • Connect to ensure proposed solutions and projects are in compliance with regulations.
  • Gather cost estimates for materials and other technical information to inform bids.
What We Offer:
  • Competitive Salary
  • Employee and Family Assistance Program
  • Retirement Savings Plan with Company Match
  • Paid Vacations, Flextime, Sick/Personal and Holidays
  • We encourage healthy work-life balance and offer flexible schedules operating in a hybrid working model (on average 2 - 3 days per week in the office)
  • We pay 100% of the medical/dental/vision insurance premiums for you and your family
  • Incredible opportunity for growth in an innovation-driven, global company
  • Educational Reimbursement Program
  • Employee Referral and Recognition Program
Why Westinghouse Electric Company LLC.?

We're a company that values innovation, customer focus, and teamwork. We're committed to delivering safe, clean, and efficient energy solutions to communities around the world. If you're passionate about nuclear energy and want to be part of a dynamic team, we encourage you to apply for this exciting opportunity.



  • Burlington, Ontario, Canada Westinghouse Electric Company LLC. Full time

    About Westinghouse Electric Company LLC.At Westinghouse Electric Company LLC., innovation is at the heart of everything we do. We're a global leader in nuclear energy solutions, and our team is passionate about delivering safe, clean, and efficient energy solutions to our customers.Job Title: Customer Solutions Manager, Tooling & ControlsWe're seeking a...


  • Burlington, Ontario, Canada Westinghouse Electric Company LLC. Full time

    About Westinghouse Electric Company LLC.At Westinghouse Electric Company LLC., innovation is at the heart of everything we do. We're a global leader in nuclear energy solutions, and our team is passionate about delivering safe, clean, and efficient energy solutions to our customers.Job Title: Customer Solutions Manager, Tooling & ControlsWe're seeking a...


  • Burlington, Ontario, Canada Westinghouse Electric Company LLC. Full time

    About Westinghouse Electric Company LLC.At Westinghouse Electric Company LLC., innovation is at the heart of everything we do. We're a global leader in nuclear energy solutions, and we're committed to delivering safe, clean, and efficient energy to the world.Job Title: Customer Solutions Manager, Tooling & ControlsWe're seeking a highly skilled and...


  • Burlington, Ontario, Canada Westinghouse Electric Company LLC. Full time

    About Westinghouse Electric Company LLC.At Westinghouse Electric Company LLC., innovation is at the heart of everything we do. We're a global leader in nuclear energy solutions, and we're committed to delivering safe, clean, and efficient energy to the world.Job Title: Customer Solutions Manager, Tooling & ControlsWe're seeking a highly skilled and...


  • Burlington, Ontario, Canada Westinghouse Electric Company LLC. Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Solutions Manager to lead our OPS AOMS Tooling and Controls segment. As a key member of our team, you will be responsible for expanding our CANDU OMS market share by meeting operating plant customer needs with differentiated and competitive offerings.Key ResponsibilitiesDevelop all...


  • Burlington, Ontario, Canada Westinghouse Electric Company LLC. Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Solutions Manager to lead our OPS AOMS Tooling and Controls segment. As a key member of our team, you will be responsible for expanding our CANDU OMS market share by meeting operating plant customer needs with differentiated and competitive offerings.Key ResponsibilitiesDevelop all...


  • Burlington, Ontario, Canada Westinghouse Electric Company LLC. Full time

    About the RoleWe are seeking a highly skilled Customer Solutions Manager, Engineered and Integrated Solutions to lead our Engineered Solutions Segment and expand our CANDU market share. As a key member of our team, you will be responsible for meeting operating plant customer needs with differentiated and competitive offerings.Key ResponsibilitiesDevelop...


  • Burlington, Ontario, Canada Westinghouse Electric Company LLC. Full time

    About the RoleWe are seeking a highly skilled Customer Solutions Manager, Engineered and Integrated Solutions to lead our Engineered Solutions Segment and expand our CANDU market share. As a key member of our team, you will be responsible for meeting operating plant customer needs with differentiated and competitive offerings.Key ResponsibilitiesDevelop...


  • Burlington, Ontario, Canada Westinghouse Electric Company LLC. Full time

    Strategic Solutions Leader, Engineered and Integrated ProductsAt Westinghouse Electric Company LLC., we are committed to delivering cutting-edge solutions that meet the evolving needs of our customers. As a Strategic Solutions Leader, Engineered and Integrated Products, you will play a pivotal role in driving business growth by developing and executing...


  • Burlington, Ontario, Canada Westinghouse Electric Company LLC. Full time

    Strategic Solutions Leader, Engineered and Integrated ProductsAt Westinghouse Electric Company LLC., we are committed to delivering cutting-edge solutions that meet the evolving needs of our customers. As a Strategic Solutions Leader, Engineered and Integrated Products, you will play a pivotal role in driving business growth by developing and executing...


  • Burlington, Ontario, Canada Westinghouse Electric Company LLC. Full time

    About the RoleWe are seeking a highly skilled Customer Solutions Manager, Engineered and Integrated Solutions to lead our Engineered Solutions Segment and expand our CANDU market share by meeting operating plant customer needs with differentiated and competitive offerings.Key ResponsibilitiesDevelop all technical aspects of offers, including reactor vessel...


  • Burlington, Ontario, Canada Westinghouse Electric Company LLC. Full time

    About the RoleWe are seeking a highly skilled Customer Solutions Manager, Engineered and Integrated Solutions to lead our Engineered Solutions Segment and expand our CANDU market share. As a key member of our team, you will be responsible for meeting operating plant customer needs with differentiated and competitive offerings.Key ResponsibilitiesDevelop...


  • Burlington, Ontario, Canada Westinghouse Electric Company LLC. Full time

    About the RoleWe are seeking a highly skilled Customer Solutions Manager, Engineered and Integrated Solutions to lead our Engineered Solutions Segment and expand our CANDU market share. As a key member of our team, you will be responsible for meeting operating plant customer needs with differentiated and competitive offerings.Key ResponsibilitiesDevelop...


  • Burlington, Ontario, Canada Westinghouse Electric Company LLC. Full time

    Job Summary:Westinghouse Electric Company LLC. is seeking a highly skilled Customer Solutions Manager, Engineered and Integrated Solutions to lead our Engineered Solutions Segment and expand our CANDU market share by meeting operating plant customer needs with differentiated and competitive offerings.About the Role:Develop all technical aspects of offers,...


  • Burlington, Ontario, Canada Westinghouse Electric Company LLC. Full time

    Job Summary:Westinghouse Electric Company LLC. is seeking a highly skilled Customer Solutions Manager, Engineered and Integrated Solutions to lead our Engineered Solutions Segment and expand our CANDU market share by meeting operating plant customer needs with differentiated and competitive offerings.About the Role:Develop all technical aspects of offers,...


  • Burlington, Ontario, Canada Westinghouse Electric Company LLC. Full time

    At Westinghouse Electric Company, we're pushing the boundaries of innovation in the nuclear industry. Our team of experts is dedicated to delivering cutting-edge solutions that meet the evolving needs of our customers.We're looking for a seasoned professional to lead our OPS AOMS Tooling and Controls segment. As a Customer Solutions Manager, you'll be...


  • Burlington, Ontario, Canada Westinghouse Electric Company LLC. Full time

    At Westinghouse Electric Company, we are committed to delivering innovative nuclear energy solutions that meet the evolving needs of our customers. As a Customer Solutions Manager, you will play a key role in leading our team to expand our CANDU OMS market share by meeting operating plant customer needs with differentiated and competitive offerings.Your Key...


  • Burlington, Ontario, Canada Westinghouse Electric Company LLC. Full time

    At Westinghouse Electric Company, we're driving innovation in the nuclear industry. Our team of experts is dedicated to delivering cutting-edge solutions that meet the evolving needs of our customers.We're seeking a Customer Solutions Manager to lead our OPS AOMS Tooling and Controls segment. This role will be responsible for expanding our CANDU OMS market...


  • Burlington, Ontario, Canada Feedback Solutions Inc Full time

    At Feedback Solutions Inc, we are seeking a skilled professional to join our team as a Security Solutions Developer. As a key player in our organization, you will be responsible for designing, developing and implementing information systems business solutions.The ideal candidate will possess a strong understanding of information systems strategy, policy,...


  • Burlington, Ontario, Canada EXL Services Full time

    At EXL Services, we are seeking a highly skilled Senior Assistant Vice President of Care Management Solutions to drive the commercialization of our analytic, payment, and digital operation solutions into repeatable solutions for the healthcare market. This role will focus on building value in the market with a focus on utilization management and case...