Senior Business Transformation Lead
6 days ago
About Echelon 56
Echelon 56 provides Personal and Commercial Specialty Insurance solutions to protect Canadian families and businesses across Canada, through our trusted network of Broker partners. We are a member of the CAA Club Group of Companies and an equal opportunity employer who offers a professional environment that champions collaboration, trust, and growth to drive success.
Our Culture
We cultivate a great working dynamic to help us deliver what is best for our associates, Brokers, and Customers. At Echelon 56, we are committed to delivering an exceptional Associate experience. We offer:
- Work-life harmony with access to an award-winning holistic wellness program,
- Continuous learning through our robust corporate curriculum and education reimbursement program,
- Incredible rewards, travel incentives, and product and service discounts,
- Pay-for-performance and best-in-class recognition programs, and
- Competitive benefits that include a defined contribution plan, personal spending account, and so much more.
Your Role
We're looking for a forward-thinking professional - in the role of Senior Business Solutions Consultant - to take a lead in transforming business problems into actionable technology solutions that drive customer engagement, operational efficiencies and business growth. As part of the Business Solutions Group at Echelon 56, you'll shape digital strategies, champion cutting edge initiatives, and collaborate with smart and friendly colleagues who share your passion for progress.
Your Responsibilities
- Lead innovation and technology transformation initiatives, from ideation to implementation, ensuring alignment with strategic business objectives.
- Work with assigned business areas to clearly define business problems and conduct research to identify suitable technology solutions.
- Develop sound business cases and cost-benefit analyses for assigned initiatives, and present to IT and business leadership for prioritization, approval and resource allocation.
- Lead activities across the SDLC, including business requirements elicitation, technical hand-off, UAT testing, and post-launch support.
- Develop and track key performance indicators (KPIs) for technology implementations, providing stakeholders with insights and recommendations to drive continuous improvement.
- Build business and technical expertise to provide education and consultation for initiatives as needed.
- Regularly make informed decisions in complex situations from end-to-end, with limited direction from leadership.
- Identify, develop, document, and execute user acceptance testing strategies with criteria to help validate business requirements.
- Produce quality documentation, including business process flows, user stories and acceptance criteria, test plans, and user guides.
- Develop and maintain relationships with key stakeholders across business and technology teams.
- Support Project Managers and leadership with risk identification, timely updates and effective communication throughout the project.
- Monitor industry trends and emerging technologies to guide innovation and support Echelon 56's technology evolution goals.
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